Reviews
Write a reviewGreat service
Service quick and efficient. Service manager answered all questions. Great lounge for waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Ranger
Excellent service. Rufus very good would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service from Mike Reichenbach Ford
Jamie Hickey gave FANTASTIC service! The best I have received from a car dealer in years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair Ford F-150
Had an awful scraping/squealing sound from one of the front wheels. Turned out to be a pebble caught between the front rotor and backing plate. Fixed very quickly. Also needed fresh batteries in the key fob.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
New truck
Great group of people ?? quick and thorough ?? no hurry up and wait
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Henry, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Good service
With brand dealers, they are few in far between, and there is an obligation for newer vehicles to be serviced by the dealer to maintain warranties and brand extended warranties. This also leaves the dealer overwhelmed to the point where timeliness suffers to no fault of their own. I believe MR does they best they can under current circumstances
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
givemikeatry
prompt and helpful as always and great customer lounge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Truck service
It was very well planned and carried service out as expected. Service staff is very friendly and open to owners. The quality of service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F-150
Friendly and efficient staff. Clean environment, Jamie Hickey was very professional and helped us to navigate our first time there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dennis, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great followup
Mike and his staff did a great job to make sure we we were happy with our purchase after the sale. We appreciate their concern with our satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase