Reviews
slow!
had a week 2 get some work done ,could not do it .Left tape & glue residue on back window & console....had other work done & ended up having 2 have it done my self!!!!! The sale dept. is good but can only do so much
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Fabulous
Ford team went above and beyond what I expected, worked with what I could afford and put me into a new 2018 F-150! I was treated great from the moment I arrived. There was no high pressure sales pitch. Great experience, would recommend Reineke Ford of Lima to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
We traded in our Ford Escape for a 2018 Edge. Everyone was very helpful and fair. Process was smooth and quick ... no pushy sales tactics which was very appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My overall experience was ver good!!
Just traded a Ram for a new F150. My overall experience was very good. My sales lady was Amber Schmidt and she did a fine job. No pressure. No complaints other than the process is very time consuming at over four hours. Everyone at the dealership was professional and friendly. We will be returning in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car
My experience was great no complaints everyone was very friendly. My time spent with the staff was great. We felt very welcome. We will be returning in the future. Jennifer W.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
Just purchased a Ford Edge....love the car. Everyone at the dealership was professional and courteous. Justin and Jessica worked diligently to find me the right car for the right price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A VERY NICE CAR
VERY FRIENDLY PEOPLE ,THEY WANTED TO SALE ME THE CAR AS MUCH AS I WANTED TO BUY IT. A MARION DEALER (MATTHEWS ) WOULD NOT GIVE US THE TIME OF THE DAY.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New F150
I bought a new F150. Shaun Armstead was the salesman and was very friendly, knowledgeable and helpful making the buying experience pleasant. Other staff were also very helpful in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales experience
Our sales rep Rick Michaels was excellent. His only concern was to get my wife exactly what she wanted. No sales pressure Just was along for the journey with Kim and I. I would recommend to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Everyone one was very polite. Dan was knowledgeable and very pleasant to deal with. I would recommend this dealership highly to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car