Reviews
Excellent service from start to finish.
Excellent service from start to finish. Decent cost for parts and labor. Will return again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, it means so much to us to see your review! Thanks from the team at Reineke Ford Lincoln of Lima.
Robert helped me through the whole process,.
Robert helped me through the whole process,.thank you for all of your help ! I highly recommend him for all your needs ! The experience was amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Robert provided amazing service throughout your experience at Reineke Ford Lincoln of Lima. Thank you for the high recommendation and kind words!
I'm very pleased with Reineke Ford in Lima Ohio.
I'm very pleased with Reineke Ford in Lima Ohio. The salesperson Amber Shayler was very polite, patience, knowledgeable as well as her entire team about the Ford Explorer the I purchased from Reineke on Greeley chapel road in Lima Ohio. I highly appreciate and recommend this business to anyone who love the Ford automotive business and products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, we're delighted to hear that Amber and the team at Reineke Ford Lincoln of Lima provided you with such a positive experience. Thank you for your recommendation and enjoy your new Ford Explorer!
Reineke's have the most friendly, knowledgeable employees
Reineke's have the most friendly, knowledgeable employees .If there's an issue, they direct me to the person that takes care of that issue and it is addressed and taken care of .I appreciate all if you and tell and recommend your dealership!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that our team at Reineke Ford Lincoln of Lima has been helpful and attentive. Your recommendations mean a lot to us!
Everyone was professional and friendly.
Everyone was professional and friendly. Very informative and took the time to explain whatever was in question.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marilyn, we're delighted to hear that our team at Reineke Ford Lincoln of Lima provided you with professional and friendly service. Thanks for sharing your experience!
They didn't have the truck I wanted in stock and located
They didn't have the truck I wanted in stock and located the one I bought. I could have delt closer to home but Oliver answered all questions and kept me informed
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Oliver was able to assist you and keep you informed throughout the process at Reineke Ford Lincoln of Lima. Thanks for choosing us!
Brandon was very nice and kept us informed.
Brandon was very nice and kept us informed. He was very helpful. Would ask for him again. We are very pleased!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're glad to hear Brandon provided excellent service and kept you well-informed at Reineke Ford Lincoln of Lima. We look forward to assisting you in the future!
Dealer service scheduler (Jaylun) was very kind and
Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pickup. Technician broke the brake switch doing the master cylinder replacement. Switch was replaced as expected. After I picked the truck up I was going down the highway with the cruise control set. Came up on slow traffic and hit the brakes to slow down and found the cruise control would not cancel. Had to shut it off manually. Little dicey for a minute. Took the truck back to dealership and found technician didn’t calibrate the switch after replacement. Serious safety error on his behalf. 1 star for technician.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jim, thanks for sharing your experience. We're glad Jaylun provided excellent service at Reineke Ford Lincoln of Lima and apologize for the issues you encountered with the technician's work. Your feedback is valuable, and we'll address this to ensure it doesn't happen again.
Did a great job on my vehicle done quickly and under
Did a great job on my vehicle done quickly and under estimate great experience at Reineke!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Derrick, thank you for the great review. We look forward to seeing you again at Reineke Ford Lincoln of Lima!
Nice waiting area.
Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience and understanding. We're glad to hear the recall work is now complete, and we appreciate your feedback on our waiting area at Reineke Ford Lincoln of Lima!