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Reineke Ford of Lima

(143 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (419) 792-3881 (419) 792-3881
Used (877) 241-8320 (877) 241-8320
Service (855) 550-5965 (855) 550-5965

Reviews

(143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reineke Ford of Lima from DealerRater.

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They try to get you in and out as quick as possible in

They try to get you in and out as quick as possible in the service area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Reineke Ford Lincoln of Lima! It was so kind of you to share your experience, Penny.

One of the fastest oil changes I have ever got, just a

One of the fastest oil changes I have ever got, just a little to pricey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Garry, thank you for sharing your feedback. It's great to hear your visit was so quick! We strive to offer great value and hope to assist you again in the future. -The Reineke Ford Lincoln of Lima Team

I have bought many cars or trucks from Reineke they are

I have bought many cars or trucks from Reineke they are out standing! Two years ago I bought a truck my salesman was Oliver he was the best four weeks ago I went into purchase a car I was very lucky to get Oliver again! He is truly a great salesman and I love ❤️ my new car! Thanks Oliver!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carolyn, we're delighted to hear that Oliver provided you with outstanding service once again at Reineke Ford Lincoln of Lima! Enjoy your new car and thank you for your continued support!

We were treated good.

We were treated good. Our salesman was knowledgeable. Was pleased with everything.. will come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a positive experience with our team at Reineke Ford Lincoln of Lima! We look forward to welcoming you back in the future.

They have a top notch service department kind and

They have a top notch service department kind and courteous. And I would refer them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our service department here at Reineke Ford Lincoln of Lima! We love to know when our customers are happy.

Dustin was great to work with.

Dustin was great to work with. The whole staff was very pleasant. Would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, we're delighted to hear that Dustin and the team at Reineke Ford Lincoln of Lima provided such a positive experience. Thanks for recommending us!

Great service to Reineke Ford and the team at Ford Motor

Great service to Reineke Ford and the team at Ford Motor Company for their service and the work that they do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shoutout! We're glad to hear that our team at Reineke Ford Lincoln of Lima provided great service. We appreciate your support and look forward to serving you again!

Honest and to the point, even help me understand the

Honest and to the point, even help me understand the service I received. I would recommend 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Reineke Ford Lincoln of Lima, we are always thankful for positive feedback from our customers. Thank you for the kind review!

The customer service I have received since I became a

The customer service I have received since I became a customer, has been great! Friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Reineke Ford Lincoln of Lima!

Arranged to look at truck with sales manager Blake.

Arranged to look at truck with sales manager Blake. They sold truck without calling me I drove 40 miles for nothing. Then they lied and said they did not have my number. Blake, Chock and Kody all lied. BUY ELSEWHERE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.