Reviews
Brian was excellent, arranged for a maintenance pickup
Brian was excellent, arranged for a maintenance pickup and delivery on my schedule. Team did a great job including complimentary cleaning. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review! We're delighted Brian and the rest of the team provided fantastic service, including a complimentary cleaning, that accommodated your schedule. We hope to work with you again at Genesis of Northampton!
Great, no hassle dealership.
Great, no hassle dealership. Sales and service are very friendly before and after the sale. Service didn’t try to do an unnecessary work and immediately ordered the part that I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Genesis of Northampton team. Drive safely, and we hope to see you back again down the road!
Rodd was very knowledgeable about the product and...
Rodd was very knowledgeable about the product and encouraged us to test drive different models. Trade in amount was considerably more than other dealers offered. Located specific car we wanted at another dealership and arranged for swap promptly. Very happy with purchase decision so far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sami was awesome. Kept me up to date on when the car...
Sami was awesome. Kept me up to date on when the car would be delivered then the same for the return. Very pleasant. Enjoyable to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car