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GENESIS OF NW SAN ANTONIO

(740 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (210) 512-9297 (210) 512-9297
Used (210) 512-9299 (210) 512-9299
Service (210) 512-9307 (210) 512-9307

Reviews

(740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GENESIS OF NW SAN ANTONIO from DealerRater.

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Jerry represents your organization extremely well.

Jerry represents your organization extremely well. He is very courteous and professional!! Would recommend your business to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jordan was very respectful of my time.

Jordan was very respectful of my time. He was very helpful when I wanted to tested multiple before I picked one. He made the entire purchase process seamless and hustle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service and the place looks beautiful!

Great customer service and the place looks beautiful! Everyone was really nice and i'm excited for my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and patient service from both Alex and Max!

Very friendly and patient service from both Alex and Max! We were able to come to an agreement on price without hassle. Also friendly service from Ken in the Finance office!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is very nice, the waiting room is

The dealership is very nice, the waiting room is comfortable and the salesmen are helpful and friendly. The process of getting a service done is very easy to set up, review what they recommend, and it’s not stressful at all. I especially like the video they send from the mechanic explaining things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love my new GV 70!

I love my new GV 70! Whole purchasing experience went very smooth. Would very much recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shane and Ken are THE BEST!

Shane and Ken are THE BEST! They were both knowledgeable, kind, and professional. Easiest car buying experience I've ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience from start to finish.

Excellent experience from start to finish. Well, I do not recall the name of the gentleman who was handling my service, I would like to let you know that he was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Great and friendly environment. Feels like home. Hospitality and great atmosphere. They try to work with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Poli was great.

Poli was great. Quick and efficient service. Had the car I wanted ready for me. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.