Gettel Genesis of Lakewood

Carrie Redler, Marek Zima, Pavel, and Brandon(finance) were all extremely helpful and accommodating. The experience was great, and the vehicle we purchased meets and exceeded our expectations. Keep up the good work!

This rating is for Bee Ridge dealer Very poor car loaner service and shops were dirty. Car was not washed when I picked it up. Service manager never called me back about loaner car

I've been seeing Mark Phillips in service for a little over a year now. He has always been professional and willing to work around my schedule. Very clean and nice facility

Mark is the best service advise the you have on this dealer !!! Always Great communication, fast and very friendly…

We had great customer service from our salesman Marek. He was thorough and professional. Highly recommend

Attentive service and Our salesman was very helpful and paid a lot of attention to detail.

Absolutely the worst experience, poor communication and my car still isn’t fixed after 2 visits.

Told when I arrived that it was at least a one hour or more wait. Why did you not call me? “We are too busy”. I called my patients when I was running behind why not Huyndia. Plenty of people standing around up front. One women waited 1:30 before her car was taking back. I was Told when I called that valet And loaners booked 5-6 week out. I left home At 1:00 and got home at 5:30. For a oil change and tire rotation. I Did meet 1/2 Dozen people like me who were mad about the Serivice. I did Learned a lot about England and cats from the people waiting. Next time I will wait 6 weeks For valet. A young salesman name Bob? Was very helpful in explaining questions I Had about the car and I Had a lots of time for Questions. Thankfully I brought two books with me to read. Your Television never did work in the reception room You need to cross train your employee so that when one section Is overloaded that others can come in and help. Also your internet is the worst I have ever seen. A speed check was 2. Compared to what I have at home which is 500.

Very efficient I will come back. Loved Alina, but it was the car for sure.

Very professional easy to deal with excellent choice of product good price convenient location. Jeff the salesman didn't excellent job I wouldn't know how to suggest any improvement. Thank you.