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Genesis of St. Charles

(41 reviews)
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
New (636) 486-4970 (636) 486-4970
Used (636) 442-4083 (636) 442-4083
Service (636) 442-4484 (636) 442-4484

Reviews

(41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of St. Charles from DealerRater.

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Superior service.

Superior service. Andreas Kasa and his team went above and beyond with my sales and service needs. I strongly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience at Genesis of St. Charles! Andreas is great, and we're glad you agree. Enjoy your new vehicle from Genesis of St. Charles!

Looking to buy a car?

Looking to buy a car? Andreas is your guy! Exceptional honest service with a genuine smile! I was in the market for an EV, and in October my husband purchased a GV70 (from Andreas). I was super jealous- Andreas introduced us to the GV70 EV, with a can’t refuse lease offer, amazing rebates, and a better-than-expected offer for my trade. I was in and out of the dealership in under two hours with the keys to my gorgeous new EV. Will not buy cars anywhere else. Go see these folks! Ask for Andrea’s and prepare to be wowed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We're so glad Andreas could help you find the perfect GV70 EV and make your car-buying experience smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future!

Andreas Kasa is the guy to go see here.

Andreas Kasa is the guy to go see here. Set me up with a superb G80EV model with a couldn't pass up lease offer. Professional, honest, and courteous.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad Andreas could help you find the perfect G80EV with an unbeatable lease offer. We appreciate your kind words and look forward to serving you again soon!

The dealership was warm and welcoming.

The dealership was warm and welcoming. We were greeted immediately upon entering. We were offered beverages and were told our sales agent Steve Williams would be with us shortly. Steve proceeded to prepare the automobile for my test drive (which was great). He talked about financing and credit score. I am suffering from carpal tunnel syndrome and was having difficulty in completing the application. Steve completed the app for me to discuss with the manager regarding my ability to obtain financing. Steve familiarize me with workings of the automobile. I was thoroughly impressed with the service I received.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind words! We're thrilled to hear that Steve provided such excellent service and made your experience smooth and comfortable. It's great to know you felt well taken care of, and we truly appreciate your feedback. We look forward to serving you again at Genesis of St. Charles!

I had a great experience with Andreas.

I had a great experience with Andreas. He was very knowledgeable and I love the car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words! We're thrilled to hear Andreas provided such great service and that you're loving your new car. If you need anything else, feel free to reach out!

Very professional dealership.

Very professional dealership. They take you seriously and will earn your business with their extensive knowledge and experience. Everyone we interacted with was great! Will stay with this dealership for future needs.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We’re so glad to hear that our team made a positive impression with their knowledge and professionalism. We truly appreciate your trust and look forward to serving you for all your future needs. Thanks again for choosing Genesis of St. Charles!

I recently purchased my first Genesis from Genesis of St.

I recently purchased my first Genesis from Genesis of St. Charles. The new facility is first class as are all the individuals I worked with. Andreas and Shae answered all my questions and treated me like a long time customer. Chris made the financing process easy and Nathan came to my home to fully explain all the technology. I highly recommend the dealership to anyone in the market for a new vehicle

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad our team was able to provide exceptional service and make your purchase enjoyable. We appreciate your recommendation and hope you love your new Genesis! If you ever need assistance, don't hesitate to reach out. Enjoy the ride!

Steve Williams knows his stuff.

Steve Williams knows his stuff. He made the buying process fun and easy. Nathan Nazari explained the features so well that even this little old lady mastered the controls. And Ruby, my 2024 G70, is fabulous! People stop me in the parking lot to compliment her.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave a wonderful review of our dealership and Steve! He really appreciates the shoutout. We hope you enjoy your new 2024 G70, Ruby!

Went to grand opening in June.

Went to grand opening in June. Very impressed with the Genesis and Chris Carr helped with our decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Joyce, thank you for the great review! Chris appreciates the shoutout. Enjoy your vehicle from Genesis of St. Charles!

They certainly understand customer satisfaction.

They certainly understand customer satisfaction. I dealt with Andreas, Nathan and the financial manager and all were great to deal with in every way. Customer focus was clearly their priority and I would recommend them and the dealership if you are in the market for a Genesis. Our new vehicle was delivered to us like a present and the training on the extensive technology of this luxury car was superb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience at Genesis of St. Charles! Andreas and Nathan are a great team, and appreciate the shoutout. Enjoy your new vehicle from Genesis of St. Charles!

Consumer response

You are most welcome😊👍