Genesis of St. Charles

Andreas Kasa very helpful and zero pressure, will buy again from this salesman. Great service department as well.

The story starts as we went in on a Saturday to look at vehicles for my mom. Milan graciously showed us many options and took his time looking through inventory trying to find the perfect match. She ultimately fell in love with a GV70. After leaving that day my husband and I joked asking about vehicles of which to trade in my Acura MDX that I had only purchased this past June. When my husband and mother returned that next Monday for my mother to purchase her vehicle my husband mentioned this to Milan. A few moments later I received a call from my husband that Milan Venezia had found us a trade that we could not resist. We also ended up purchases our GV70 that same day. It goes to show how personable Milan really does make the buying process.

We appreciate all the effort Stephen and Shae made to get us the exact color and car requested. We are very happy with the service received by Genesis St Charles.

We recently purchased a Genesis GV80 from Milan Venezia @ St. Charles Genesis. Milan was very patient and accommodating with our search. After we had been researching on our own he found the perfect match in a timely manner. Milan guided us in the negotiations and found the best way for us to take advantage of several Genesis allowances they offer. Nathan was a rock star training us with all the technology and accessories the Genesis has to offer. Love our new Genesis and would highly recommend Milan Venezia and the entire team at St. Charles Genesis.

Very accommodative service team that was willing to bend over backwards to make it easy for me to get in and out and fit the service around my life

I was very pleased with the purchase process at Genesis of St. Charles. My salesperson, Andreas Kasa, was excellent. He worked diligently to find the right car and to arrange the deal. He displayed a real “can-do” attitude and was very responsive to all of my many inquiries. Nathan Nazari and Chris Carr aided to make the process seamless. The team was friendly, courteous, professional and knowledgeable.

Went infor a recall on my g70 and it was done in a timely manner,however i waited 40min for service I walked around lot looking at cars and really wanted to test an EV but not one salesman came out. Very disapointing. Then I had a minor problem on Automatic cruise control that service manager tried to remedy but to no avail so I traded it in on an american car next day.

Josh M helped me in service. Had a great experience! He has wonderful customer service skills. He is very knowledgeable!

Purchased my new Genesis from Genesis of Saint Charles. My wife and I worked with Steve Williams. We had a great experience trading in our car and purchasing the new one. Thanks Steve for all your help.

Andreas was great to work with. Made a deal in minutes it seems. Got a good deal for my trade and good deal on the new GV 80. Everything was upfront and quick. I highly recommend Andreas and team. And Nathan helped me by showing me all the electronic equipment. Well done guys!!