Reviews
Write a reviewGREAT SERVICE, FRIENDLY EMPLOYEES
EMPLOYEES WERE VERY FRIENDLY AND EFFICIENT. CAR WAS READY IN LESS TIME THAN EXPECTED. LOANER CAR WAS PROVIDED WITH NO PROBLEM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Deborah for the great review!
Awesome customer service
Everything always seems to work-out in the long run. If there is ever a problem with the service they will take care of it in the long run and even if I leave their lot not 100% satisfied, I know it's not intentional and just a miscommunication and everything always turns out for the better and i appreciate everything they do and thank AL in the service department for putting up with me :-) Thank you ! -Matthew
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Matthew for the kind review on our service department!
Ben Mynatt Cadillac excellent customer service
Prompt, courteous, and excellent service. I have never been to a service appointment where they were so friendly, informative, and provided such quality customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thanks James for the awesome review! Glad to hear you enjoyed your service visit with us.
Excellent Service
Excellent service. Excellent team. Al Condrey took care of everything. He was very thorough and completed everything on time. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks John for the review on our Service Department. We look forward to serving you again.
Great warranty service experience
Brought my wife's Equinox in for its second warranty service. We had an appointment; it was acknowledged by Drew and service was quickly provided.....we were in and out in about an hour, Customer waiting area was clean and comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great to hear that you had a great experience in our Service Department Edgar. We look forward to assisting you in all your future service needs.
great service, curtious, very informative.
I walked in early morning with no appointment. Needed a 12,000 mile warranty oil change. treated very nice and was immediately taken care of. Thank You, Jeff Lawler
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jeff for the great review on our Service Department!
Well maintained facility.
Got in and out in a reasonable time - Technicians were competent in my observation - The price for services rendered were acceptable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
love the new showroom and employees
We went to the dealership just to see what options we had, were wanting to have a car with a back-up camera. We were not planning to buy a car for sure. The salesman and office staff were very accommodating and helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback and are pleased that your experience was so positive. It's encouraging to know that we were so helpful during the purchasing process. Please let us know if there is anything else that we can do. Thanks again!
Great experience! Definately recommend
This was one of the easiest trades we've ever done. Staff was very friendly. Buying a new vehicle is not a decision we make without a lot of thought, so we appreciated the fact that they didn't pressure us into making a decision before we were ready.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stanley, we appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Ben Mynatt Chevrolet Cadillac, we always strive to provide the utmost in quality and customer service, and we try our best to make the car buying experience as easy and stress-free as possible. Thanks again and we look forward to assisting you with all of your future vehicle needs.
excellent and professional facility
Great and awesome customer service,specially Chris Moulding at the repairs and service department excellent and professional guy.thank you for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.