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Friendly people that will go the extra step to ensure you can accomplish what you are wanting to do with your new vehicle purchase. This is my second car from you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle. It's great to know that our team took such great care of you. We look forward to seeing you again in the future and thank you.
Clean and modern
I was never given an explanation as to why the pully's on my truck needed replacing. I don't think it is a common problem. Was it some kind of defect?
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to address your review directly to help fix this situation. Please call us so we can work together to come to an understanding.
Fantastic visit
Al was very helpful and personable. I enjoyed working with him because he let me know every little detail. I just needed an oil change and he looked and found a few more things that should have been done at that point. Thank you so much for keeping me safe!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review Jessica!
Awesome!
I was late to my appointment due to battery issues, Dave did not even hesitate to accept me. Thankfully!! Thank you, i am very pleased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback, Amanda. Each employee is a valued member of the Ben Mynatt Chevrolet Cadillac team and all of us are focused on providing great service! We look forward to seeing you again soon. Thanks!
Great service
went in to have my truck serviced and found out it had a recall on the 4WD that was also taken care of while I was there. great service and friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, it's our pleasure to provide top quality service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Ben Mynatt Chevrolet Cadillac, we value our customers and we look forward to seeing you soon.
They know their business and always with a smile.
They are wonderful, always with a smile. I would not go anywhere else. Thank you for hiring these great men.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and look forward to seeing you again in the future.
Friendly and professional. Top Notch!
This was my first trip to Ben Mynatt for repairs on my Chevrolet Impala. You diagnosed and fixed my car in just a couple of hours. It was less than the original estimate so that made me very happy. I enjoyed your waiting lounge! But most of all, every person there was very friendly. Thanks for treating me and my car well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Robin, we love hearing about customers that have a great experience at Ben Mynatt Chevrolet Cadillac and we are glad you are one of them!
Service
I'm going to have to take my car back in soon as they did a tire rotation and now my tire pressures are all over the place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing this feedback Terry. Let us know how we can in the future.
Great experience
Bill Howsare went above and beyond. He worked with me on pricing and was courteous through the whole process. Bill even went above and beyond to help me when I left my tools in the loaner truck provided to me while my truck was being detailed. He went to the dealership on his day off, picked up my tools, and brought them to me at work. Thanks Bill! I really appreciated that!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and look forward to seeing you again in the future.
BRAND NEW CAR
IT WAS A MIRACLE THE WAY THE DEAL WAS WORKED OUT I TEST DROVE ONE DAY THE NEXT DAY CAR WAS MINE SO SURREAL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback!