Reviews
Great service and assistance!
My representative on my last visit was fantastic: friendly, great communication, and very through! Jason was great to deal with. Service was very quick. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
30k mile service
Jason greeted me and expedited the service very promptly. I was able to sit in the Buick show room which was comfortable. Considering the work that was done it was a quick visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words, we will pass them along to our staff. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to seeing you again soon.Have a great day! Denise Aamian- 845-507-1760 (Customer Care)
good service
great service by Jason, he understood how imperative it was for me to get my service done. In order to make it to work, will be looking forward to dealing with him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Denise Aamian- 845-507-1760 (Customer Care)
A Pleasing and Memorable Experience
Coming into the dealership looking for a new car to lease was a rewarding experience. The sales representative , Linda Cicero, helped me make the right decision in a timely manner. She was able to give me a deal that met my requirements.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Denise Aamian- 845-507-1760 (Customer Care)
Excellent Service
Excellent service from Phil Rossinsky & Joe Sinatra. They were friendly & knowledgable. The entire process was not stressful. I would recommend the dealership to anyone looking for a Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Denise Aamian- 845-507-1760 (Customer Care)
Great Job
Allysa was very helpful. Explained everything fully. Job completed in Timely Manner. Told me to wait a week or so for NYS Inspection. Since work done on car would have Negated the inspection. Did not want me to waste $37. Made appt in 10 days to get NYS Inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Denise Aamian- 845-507-1760 (Customer Care)
excellent service dept.
The service department was a pleasure to deal with. Mt service rep Jason was knowledgeable and kept me well informed as to the progress of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Denise Aamian- 845-507-1760 (Customer Care)
In & Out
Recently I had a pot and a bubble appeared on my run-flat tire which incidentally has an insurance policy for tire and wheel damage. I called the dealer and they set me up with an appointment immediately. Everything on the dealer side went smoothly the insurance company was a bit of a pain but the dealership's service department handled it quite professionally. Since we had to wait on the insurance company I asked if they could do an oil change and 30,000 mile service. My car runs exceptional because of Grand Prize!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Grand Prize Chevrolet Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Denise Aamian- 845-507-1760 (Customer Care)
I was in the market for a new 2020 Sierra Denali 1500...
I was in the market for a new 2020 Sierra Denali 1500 6.2L. I I contacted three dealers through the Internet based upon some advertising I had seen. Grand prize Internet department got back to me within minutes. Put me in contact with salesman Marc. I could not say enough about how courteous and professional he was to deal with. Got a great deal on a gray truck. I couldn’t be happier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Grand Prize Chevrolet Buick GMC! Denise Aamian- 845-507-1760 (Customer Care)
As always I was extremely happy with the service I...
As always I was extremely happy with the service I received from Grand Prize. Sales consultant Rob Lysiak is great. On my 4th Cadillac now all of which was thanks to Rob. Keep up the good work. Bill Callahan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billy, you have been doing business with Rob and Grand Prize Chevrolet Buick GMC for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Denise Aamian- 845-507-1760 (Customer Care)