Reviews
Excellent service from beginning to end. We were able to...
Excellent service from beginning to end. We were able to test drive and buy in one afternoon The whole team was so helpful. Will be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Denise Aamian- 845-507-1760 (Customer Care)
Convenient. Great staff. Competent courteous and helpful....
Convenient. Great staff. Competent courteous and helpful. Clean and safe environment. Always honor appointments and if an emergency repair is needed they always take you in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Denise Aamian- 845-507-1760 (Customer Care)
Rich Santana provided a professional,seamless experience...
Rich Santana provided a professional,seamless experience from choosing the new car model to delivery.Moving forward,I will recommend Grand Prize to everyone looking for an automobile purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Grand Prize Chevrolet Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Alyssa, the service advisor was a pleasure to work with....
Alyssa, the service advisor was a pleasure to work with. She kept me updated as to how my repair was progressing. The repair was completed in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Denise Aamian- 845-507-1760 (Customer Care)
Transaction was super smooth from beginning to end. No...
Transaction was super smooth from beginning to end. No issues whatsoever. As always a great experience, repeat customer who will certainly return for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Denise Aamian- 845-507-1760 (Customer Care)
I found what I was looking for thanks to Maurice Parke....
I found what I was looking for thanks to Maurice Parke. He was very helpful and informative. It was a pleasure doing business with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Maurice and the rest of the Grand Prize Chevrolet Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Denise Aamian- 845-507-1760 (Customer Care)
Work done quickly kept me informed by phone
As usual, the staff at Grand Prize provided friendly, reasonably priced service. My oil change, alignment, and tire rotation were completed quickly and the service advisor kept me up-to-date by phone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Denise Aamian- 845-507-1760 (Customer Care)
Excellent service with no surprises. Making the...
Excellent service with no surprises. Making the appointment was easy and the COVID-19 protocols was clearly being adhered to by staff. The whole process went smoothly. GrandPrize is where I go for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Denise Aamian- 845-507-1760 (Customer Care)
Extremely courteous and professional. I was especially...
Extremely courteous and professional. I was especially impressed with how quickly the work was done. My car was even cleaned when it was returned to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Denise Aamian- 845-507-1760 (Customer Care)
Service on my Escalade
Thank you Frank for taking care of my car in a timely fashion. You are extremely professional and knowledgeable. I really appreciate that my car was washed after service, not many dealers do that anymore.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, and thanks for the great feedback! We're very happy that Frank was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Denise Aamian- 845-507-1760 (Customer Care)