Reviews
Everyone was helpful and pleasant. Excellent job.
I want to acknowledge Jason for his professionalism and knowledge. Everyone was appropriately wearing masks, gloves and practicing social distancing as we deal with the COVID Pandemic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Compliment
It was so reassuring to see that Grand Prize Buick was following the guidelines during this pandemic to keep their employees & clients safe. Good Job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Rich Santana makes it a pleasure to purchase a new...
Rich Santana makes it a pleasure to purchase a new vehicle. He is professional, Friendly and very knowledgeable. He is the only one I will purchase a car from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review! Best regards, Denise Aamian- 845-507-1760 (Customer Care)
Great experience at Grand Prize
Grand Prize is very clean and everyone is very friendly and socially aware and distancing. The dealership has set up a temporary waiting room in a cleared out showroom, so everybody can remain safe. Good wifi, a TV and comfortable seats. I was there for service and the work was done promptly and in the time that I was told it would be ready. Best of all my vehicle was cleaned before i got it back! I also stopped into the parts department and they were very helpful with some questions that I had. Keep up the good work and stay safe! Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback, Donny. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Very good and fast service.
Always friendly and willing to go out of their way to service your vehicle. The staff was wearing a mask and there was loads of room between the chairs in the waiting area. Definitely felt comfortable waiting for the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback, Ruth. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Denise Aamian- 845-507-1760 (Customer Care)
Very helpful and professional during this time of crisis....
Very helpful and professional during this time of crisis. Company following CDC guidelines to keep their staff and customers safe. I am a first responder, and was in desperate need of a good safe car. I also have a 2 year old athlete in the making! He loves mommy’s car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Tara! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Denise Aamian- 845-507-1760 (Customer Care)
The service I received was as I expected. Very good....
The service I received was as I expected. Very good. Considering the new atmosphere we’re living in, the service department was without doubt, very professional and they made me feel safe and did the work in a timely fashion. Thank you. I’ll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Frank Craven was very efficient and I had a great...
Frank Craven was very efficient and I had a great experience here as usual. My appointment was for 9:30 am and I was greeted on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Always quick and friendly service at Grand Prize....
Always quick and friendly service at Grand Prize. Dealership is always clean and they are always ready to help. Never standing around waiting to see a consultant or be helped.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Denise Aamian- 845-507-1760 (Customer Care)
Killed it in every aspect! Chris got my dream car in...
Killed it in every aspect! Chris got my dream car in their lot in 48 hours with everything I wanted equipped. And I was out the door in a beautiful new truck within minutes after it arrived. Impeccable service!!!!! Definitely recommend this dealership to whomever is in the market! Thank you again!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)