Reviews
Friendly, responsive and timely service.
I have found the staff at GP Cadillac consistently responsive, friendly and timely in providing service. The work is always done "right the first" time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lou, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Thank you for a safe experience!
I needed an oil change....the service dept. took all the necessary precautions considering our current situation...felt very protected, Alyssa was very attuned to the situation and took all the necessary precautions...thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
It was a pleasant experience.They know their cars. When...
It was a pleasant experience.They know their cars. When it was ready you could tell .the car `ran better. good job Frank and. Team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
New York Inspection
Car did not pass inspection the first time. I had to install a new battery, as the old one died -6 years old . That wiped out the codes , and had to put a few hundred miles to reset it. Passed on the second try.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
We had a dent and scratch in our vehicle. Mike in Auto...
We had a dent and scratch in our vehicle. Mike in Auto Body handled our problem and all work was done perfectly! He is a true professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Hassle free and pleasant
I was in & out very quickly. When a went to the Honda dealership, the check in & check out time was over 30 minutes each transaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Denise Aamian- 845-507-1760 (Customer Care)
Oil change 15000 mile service
Routine visit. Immediate availability . work done in time frame of estimate..Don't need any more words to characterize the service work that was suggested.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sandra, we appreciate you taking the time to review your experience with us, and we have forwarded your message to our team. Please come back to see us again anytime! Regards, Denise Aamian- 845-507-1760 (Customer Care)
Grat efficient service
Have been going here for 10 years , and always had good service. Frank has always been friendly and very helpful with suggestion for additional services.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic to hear! Please don't hesitate to come back to see us again for anything at all! Regards, Denise Aamian- 845-507-1760 (Customer Care)
Purchase of 2019 Cadillac xt4
It was a Pleasure doing Business at Grand Prize Cadillac, I am Completely Satisfied with how Philip Rossinsky handled my purchase of the 2019 Cadillac xt4 as well as the Professional Attention and Service he provided during the process and delivering of the Vehicle...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Denise Aamian- 845-507-1760 (Customer Care)
Great location,courteous an knowlegeable service...
Great location,courteous an knowlegeable service representatives,reasonable time on getting my car back, clear explanation of bill and pleasant to see that car washed before exiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for recognizing your time at our dealership! We hope to see you again soon for any of your automotive needs. Regards, Denise Aamian- 845-507-1760 (Customer Care)