Reviews
Write a reviewDo know what this means
I was informed by a body shop employee that my new car had issues prior to me receiving it. He showed me where it was touched up. No one at Malouf informed me of this. I do not trust them anymore.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Malibu
Very courteous and knowledgeable staff. Made the car buying experience really nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Everyone was great from the sales person to the service department. Hassle free buying and hassle free service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reasonable shopping experience
Good communication between dealer and us, unfortunately it was not the right vehicle for me
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer experience
Great customer experience. Worked with me on my trade in value. Bill and Ron were straightforward, friendly, and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The perfect experience
This was by far the best car buying experience I had in my entire life.. the staff was pleasant my salesman was great and I felt very relaxed feeling walking through and browsing the inventory.. I wasn't rushed I know exactly what I wanted and I got a great price without the long haggling drama
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Long trip for a good dealership
Drove from Westchester county NY to dealership in NorthBrunswick NJ. Very nice and accommodating sales person. Mike went out of his way to help me out looking at a certified pre owned 2014 corvette. No pressure from him or manager Bill. Gave me good numbers and was ready to deal. Car missing one thing I wanted but all in all great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Clean facilities
I asked to have my license plate secured while in for service. When it was put on, I assume they stripped the bolt. I was told the mechanic could not fix it and I should take it back to the Chevy dealer that switched plates to my SRX. He didn't want to cause any damage. When I get the time, I'll take it to my mechanic.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase of 2016 Cadillac XTS
After meeting a few members of the staff at Malouf Chevrolet/Cadillac, I was very satisfied with my experience. Everyone was friendly and pleasant, and I enjoyed doing business with Sam, who is a patient and easy going auto salesman. Much different than most auto dealerships which their staff reacts if they were robots instead of people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leaser
Accommodating. No hassle with having car serviced. No pressure salesman..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase