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Malouf Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (227 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Do know what this means

I was informed by a body shop employee that my new car had issues prior to me receiving it. He showed me where it was touched up. No one at Malouf informed me of this. I do not trust them anymore.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Malibu

Very courteous and knowledgeable staff. Made the car buying experience really nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Everyone was great from the sales person to the service department. Hassle free buying and hassle free service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Reasonable shopping experience

Good communication between dealer and us, unfortunately it was not the right vehicle for me

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great customer experience

Great customer experience. Worked with me on my trade in value. Bill and Ron were straightforward, friendly, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The perfect experience

This was by far the best car buying experience I had in my entire life.. the staff was pleasant my salesman was great and I felt very relaxed feeling walking through and browsing the inventory.. I wasn't rushed I know exactly what I wanted and I got a great price without the long haggling drama

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long trip for a good dealership

Drove from Westchester county NY to dealership in NorthBrunswick NJ. Very nice and accommodating sales person. Mike went out of his way to help me out looking at a certified pre owned 2014 corvette. No pressure from him or manager Bill. Gave me good numbers and was ready to deal. Car missing one thing I wanted but all in all great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Clean facilities

I asked to have my license plate secured while in for service. When it was put on, I assume they stripped the bolt. I was told the mechanic could not fix it and I should take it back to the Chevy dealer that switched plates to my SRX. He didn't want to cause any damage. When I get the time, I'll take it to my mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchase of 2016 Cadillac XTS

After meeting a few members of the staff at Malouf Chevrolet/Cadillac, I was very satisfied with my experience. Everyone was friendly and pleasant, and I enjoyed doing business with Sam, who is a patient and easy going auto salesman. Much different than most auto dealerships which their staff reacts if they were robots instead of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leaser

Accommodating. No hassle with having car serviced. No pressure salesman..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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