Reviews
Write a reviewGreat Service
As always, it was a pleasant experience doing business with Malouf. Jennine Lakes, the service consultant, was efficient, helpful and a pleasure. Servicing of my vehicle took place in a timely manner and the car was washed and returned to me looking better than when I brought it in! No complaints!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrific services
Jeanine was terrific, took care of all my needs. Everything was taken care of in a expedient manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car serviced
as always I am treated well by Chris,other office people and work of the techs always very good. I only return to any business if I am satisfied paul T Cheponis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience
I found the sales team not only very personable, but very familiar with every aspect of my purchase, from equipment packages to financing options. Equally important, they were not pushy or "salesy", instead letting me make my own decisions unpressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ann Marie Butrico
Everyone at Malouf Cadillac are very nice to deal with! My salesman Ron Miller was great. There was an issue with the On Star hookup in my SRX and Jennine in Service was so helpful with getting the problem corrected and kept me informed. I would highly recommend this dealership!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best n the business!
Malouf Cadillac continues to be a pleasure to deal with. Excellent sales rep and sales manager, supported by excellent service advisor, service manager and their team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional sales staff
Special ordered a 2016 Volt with no problems - Sales staff was extremely helpful and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
General maintenance and warranty issue resolved
Great service as usual, thank you ! I was kept appraised of time for completion and the shuttle service to and fro was convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey
Joe and Bob are the best--if anyone I know is interested in a Cadi-I send them to Joe Nigro!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
cheers for malouf
I usually do not go to dealership service except recalls but I go to malouf all the time.had a problem with front camera.it was reset but went out again.chris had to order the part.he knew I was going away and fit me in when the camera came in ,gave me a loaner so I didn't miss any appointments I had and checked car out for my long trip to Texas! I walk in and everybody knows my name just like cheers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase