Reviews
My experience with Garlic Shelton VW of Temple was
My experience with Garlic Shelton VW of Temple was outstanding, beginning with a greeting from an associate that led us to Ted, through financing and taking possession of my new ride. I knew what I was looking for in model and color, Ted led us to our choices with all the ins and outs and explanations allowing us to make my selection. He introduced me to the Mr. Miranda since I was trading in my vehicle and offered me a surprising trade price, and one that I didn't have to counter for more! Yeah shocking!! I was all set and ready to sign papers therefore, Ted introduced us to Damain that explained additional options and extended warranties. He was very through in explaining why each document needed signatures and with their electronic system it kinda made the process - fun. After conclusion of finance Damain turned us back over to Ted that had my new ride all cleaned up, fueled up and ready to roll in. Ted once again was tremendously courteous, patient and knowledgeable in going over Everything. The electronics and setup is much more than I had, so Ted explained until I was comfortable. Even told me to call him with any questions or stop by if something came up. Now that is what I call, great customer service! Thank you all so much for a fantastic experience, I will definitely be a repeat customer!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that your experience at Garlyn Shelton Volkswagen of Temple was outstanding from start to finish. Ted, Mr. Miranda, and Damain will be so happy to know their professionalism, transparency, and dedication made such a positive impact on your visit. It’s great to know that you felt confident and well taken care of throughout the entire process—from selecting your vehicle to understanding the features and finalizing paperwork. We’re especially glad Ted was able to make the delivery experience informative and comfortable for you. Your kind words and loyalty mean the world to us, and we can’t wait to welcome you back when you’re ready for your next vehicle. Enjoy every mile in your new ride!
Real nice people didn’t hurry me and I liked our sales
Real nice people didn’t hurry me and I liked our sales person Michelle helped us
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We’re glad to hear you had a relaxed and positive experience with Michelle. We’ll be sure to pass along your kind words. Enjoy your new vehicle, and thanks for choosing us!
I worked with Ted buying the car and Mr Perez for the
I worked with Ted buying the car and Mr Perez for the financial part and they were both fantastic!! I would definitely recommend this place! Great people and you leave with just a great feeling! Love love love!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that Ted and Mr. Perez provided you with such a great experience. We truly appreciate your recommendation and are so happy you had a positive experience with us. Enjoy your new car, and we look forward to assisting you again in the future!
Ted in sales is probably the best car salesman I've ever
Ted in sales is probably the best car salesman I've ever worked with. He was friendly, knowledgeable, personable, and genuine. Damon in finance helped us tremendously because we had some negative equity in our Yukon. This is not our first rodeo at a Garlyn Shelton dealership and after our experience at Garlyn Shelton VW, we will continue to give the brand business any chance we can.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Aaron, for the amazing feedback! We're thrilled to hear that Ted and Damon made your car-buying experience so positive. It's great to know that Ted's friendly, knowledgeable, and genuine approach stood out to you. We're also glad Damon was able to help with the negative equity situation and make the process smoother. Your continued trust in Garlyn Shelton means the world to us, and we look forward to working with you again in the future!
Courteous and efficient Courteous customer service,
Courteous and efficient Courteous customer service, efficient and knowledgeable. The explanation of procedure and vehicle was very thorough as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're thrilled to hear that you had a courteous and efficient experience. It's great to know that the service and vehicle explanation were thorough. We appreciate your kind words!
Was quick and easy I got what I came in looking for and
Was quick and easy I got what I came in looking for and left happy !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Paulina! We're so glad to hear that your experience was quick and easy, and that you left happy. We look forward to continuing to provide excellent service for you in the future!
It was a very great experience.
It was a very great experience. Cory was awesome to work with and very knowledgeable about the vehicle s.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, Karen! We're glad to hear that you had a great experience and that Cory was able to assist you with his knowledge. We hope you enjoy your new vehicle!
Very professional.
Very professional. Happy.helpful. enjoyed the experience and will definitely use yaw from now on
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Beverly! We're thrilled to hear that you had a positive experience. We look forward to assisting you again in the future!
Wonderful experience with Garlyn Shelton Volkswagen.
Wonderful experience with Garlyn Shelton Volkswagen. They made the car buying process easy and worked with us on price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Garlyn Shelton Volkswagen! We're so glad to hear that the car-buying process was easy and that our team was able to work with you on the price. We appreciate your feedback and look forward to assisting you again in the future!
Outstanding customer service and support that made the
Outstanding customer service and support that made the impossible possible highly recommend them if your looking for a new or used vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that our team was able to make the impossible possible for you. Your recommendation means a lot to us, and we're glad we could help you find the perfect vehicle. We look forward to serving you again in the future!