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Garlyn Shelton Volkswagen

(86 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
New (254) 406-1979 (254) 406-1979
Used (254) 406-1826 (254) 406-1826
Service (254) 406-1821 (254) 406-1821

Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garlyn Shelton Volkswagen from DealerRater.

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It’s always a pleasure to walk into any Garlyn Shelton

It’s always a pleasure to walk into any Garlyn Shelton dealership. This is my second purchase. My first was Mazda. Montana and Damain were wonderful. I was not hopeful but Montana had enough for both of us!! Hopefully this is my last car/suv!! Thanks again Signed Rosa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We came in to discuss options for our end of lease and

We came in to discuss options for our end of lease and left with a new vehicle. Extremely satisfied with De’Monte for all his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Montana, the sales representative, followed up promptly

Montana, the sales representative, followed up promptly on my online inquiry about leasing a 2025 Tiguan. He provided excellent customer service and continued to check in with me after my purchase to ensure everything was going well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My sales rep.

My sales rep. was Demonte V.. He is dishonest and sold a car I placed a deposit on. When I told him and Mr. Miranda that I didn't think it was the right vehicle when picking it up they both lied. Beware!! Make sure you take pictures before leaving and write down vin number. After making Mr. Duble aware of this he was not really great with customer service. I have requested to speak with the owner and they will not allow it. Terrible customer service!! Not a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never sent paper work for sale.

Never sent paper work for sale. Was told by Victor he could not help us because finance manager was out 7 recalls Never addressed. Have to take for service , issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman Dominic went above and beyond for us, as for

The salesman Dominic went above and beyond for us, as for dealership we highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience all around.

Great Experience all around. They have the best sales team and prices around the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy to work with and I feel we were treated fairly.

Very easy to work with and I feel we were treated fairly. Will come back for future vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing sales experience here with Cory Morelock

I had an amazing sales experience here with Cory Morelock when he sold me my 2017 F-150 Raptor. Super professional and friendly crew working there that will work their hardest to get you the best deal and move you through the sales process informatively and efficiently. 11/10 best purchasing experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service!

Excellent customer service! Everyone I spoke to was super nice and accommodating. I was always offered something to drink, or a snack while I sat down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.