Reviews
Write a reviewGreat Service and Buying Experience
We never felt pressured into a sale. Kevin kept us up-to-date on where our new Subaru was during transit and had it ready and waiting. When we got there all we had to do was sign paperwork. Thanks Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional service
It was a pleasure doing business with the guys at Royal on the east side. It?s the only place I would consider getting a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful salesman who helped me get the deal done
Jordan Phillips was such a great helper in getting my 'new' car! He answered every single question I asked, and was knowledgeable about every aspect of the sale. He timely contacted me and was so nice, pleasant and helpful. I appreciate the way he helped me with getting my 'new' car. I have already given a friend his name, as she will be looking for a car when her taxes come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Pleasant experience
We dealt with an honest and friendly sales team working in a clean, organized and open facilities. We never felt pressured or rushed to make a decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Car Buying Experience
Kevin in sales and Brandon in financial were booth professional and knowledgeable. I appreciated the "no pressure" interaction with us. Also Kevin's introduction to the basics of our new car was very helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great services
They took care of the issues in the car. I had some delays in the loan but they were able to help me taking the car out of the door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome customer service and facilities
Our purchase of the Subaru was a memorable one from the professional salesman and sales Manager. They made it fun and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New purchase no hassle
Great service without the pressure. Joe B was assertive but gentle in business demeanor. No pain in purchase of my Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car, great buy
Great customer care! Mike, our salesperson was very sweet and our old salesperson, Vadim was instrumental in making the deal go through. Thank you Manager!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
The customer service and ability to help with just about anything. This is my second time being at royal and I?ll defiitly be back!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase