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Scranton GMC of Vernon

(3,032 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (866) 906-3790 (866) 906-3790
Used (866) 461-5141 (866) 461-5141
Service (888) 870-1037 (888) 870-1037

Reviews

(3,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton GMC of Vernon from DealerRater.

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Did a nice job identifying an issue covered under

Did a nice job identifying an issue covered under warranty, got the parts quickly, repairs done in timely fashion.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

David was very attentive to my wife and I , I needed to

David was very attentive to my wife and I , I needed to return for an issue that service addressed at no charge

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Prompt and professional service.

Prompt and professional service. Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids checked, and I was kept updated throughout the service

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.

Responsive to my questions, without being pushy.

Responsive to my questions, without being pushy. Made me feel that I was in the driver's seat on the deal. Dan was an incredibly knowledgeable sales person and I LOVE information and data when I'm making a decision. Couldn't be happier.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great work, great people.

Great work, great people.. Awesome customer service. Been going there for awhile and I'll choose no other place

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They did a great job.

They did a great job. Made sure I understood what was being done. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I couldn't have asked for a better experience!

I couldn't have asked for a better experience! David and the entire the entire sales team worked seamlessly for me throughout the entire process,(which was quite fast I might add!). I will certainly sent my friends and family their way! Thank you again!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just took delivery of our new Yukon on 3/15 and have had

Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduled warranty work was completed as expected.

Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Customer service was exceptional.

Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.