Reviews
Great team!
Great team! Best experience buying my car! No pressure to get the sale and they let me make my own decision without feeling pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sha’La made our experience wonderful from start to finish
Sha’La made our experience wonderful from start to finish and we thank her for that! It's the personal touches during a vehicle purchase that are most memorable for me. Sha'La and Todd are very warm and welcoming! Danny’s knowledge is unmatched - after our purchase, he walked me through so many screens and settings, which saved me countless hours of reading. Scranton you have two recurring loyal customers and I’m sure there'll be more to come! The Lyriq is a rolling advertisement! We look forward to shopping again later this year with our son!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely dissatisfied with the fact that only one key
Extremely dissatisfied with the fact that only one key was provided for a $30,000 vehicle. This was not made known to us until we were heading out the door. This should be made known immediately. It will cost me $450 to get another key made. Salesman was unresponsive until I messaged Joey Bush, and then Bill Joren left a message and said there was nothing he could do.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We deeply regret that your recent purchase did not meet your expectations and apologize for the inconvenience and frustration caused by only receiving one key for your vehicle without prior notification. Clear communication and transparency are critical to us, and we are very sorry we fell short in this instance. We understand the additional cost and hassle this has created for you. We will be sharing your feedback with everyone on the team to ensure such oversights do not happen in the future. If you would like to discuss this further, please respond back to this review with your contact info and the best time for us to reach out. Thank you again for taking the time to bring this to our attention.
Jeff was awesome.
Jeff was awesome. I loved his energy and he was honest with me. I told him what I was looking for and he helped me alot. It's been awhile since I bought a new car.He answered all my questions. Tobbie Tracy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service.
Great service. I was a customer many years ago and went out of state. They were great then and they have continued to be great today.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maurice is an excellent sales rep; very knowledgeable,
Maurice is an excellent sales rep; very knowledgeable, professional and yet friendly and an all-around nice person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve purchased 6 cars from them.
I’ve purchased 6 cars from them. The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and definitely do not recommend the service department.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Always a pleasure to work with Frank.
Always a pleasure to work with Frank..resolved a problem in a very quick manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very pleased with the service from everyone that
We were very pleased with the service from everyone that helped us buy our new XT4,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob, Thanks for great customer service, returning my
Rob, Thanks for great customer service, returning my calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair