Reviews
Write a reviewAwsome service great people
Hi to whom it may concern, I was recommended to see Three Way Chevrolet by a friend that had all good things to say about the establishment, I walked in and was approached right away I knew who I was looking for by name only but the staff located the gentleman in a very timely manner. I told the man what I was looking for he showed me some options, I picked one and he got the ball rolling. This was late in the afternoon 6:00PM or so he worked the deal for me and I pick up my truck the next day, man it seemed to easy. Then I went to the finance dept. and meet a wonderful lady who was very professional and helpful the staff were awesome Sales Art, Jim, finance Kathy,thanks they all need a raise & a big hug! xoxox Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent service
The service at 3 way is very excellent. The sales man's go above and beyond to satisfy your needs and wants when it comes to the vehicle of your choice. I will always return to 3 way Chevrolet of Bakersfield to buy my next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great feedback, Jason! It's wonderful to know that our sales associate provided you with excellent service. I hope that you are enjoying your new car! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
very good
the woman that helped me was very pleasant and took care of all my needs. I appreciated being able to get the service i needed with no hassle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car delivery
Mr. Wilkerson and Mr. Ek were both very friendly and professional and helpful in giving us the necessary information about our beautiful new Malibu. They were gererous with the time they spent with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great feedback, Mary! It's wonderful to know that Wilkerson and Ek provided you with the type of customer service that we pride ourselves on at Three Way Chevrolet Cadillac. I'll be sure to pass along your compliments to them. I hope that you are enjoying your new Malibu! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Great Service
They were extremely accommodating to our needs as our car broke down and we were stranded out of town (we live in Sacramento). They were able to get us taken care of that day. I couldn't have made it back to work on time without them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Tom Loveall - Service Director - (661) 847-6481
Great services
I was there just for regular servicing. Didn't have to wait very long and even got the car washed. It was a pleasant experience. The waiting area is cool and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this great review, Elizabeth! I'm happy to hear that our team has consistently provided you with the efficient and great service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Tom Loveall - Service Director - (661) 847-6481
Great people
The oil change took longer than I expected. I didn't know about the complimentary battery check until I read it when the truck was done! This is my third oil change and I have never been told about it, is it a new thing? Your employees were very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gilberto, thank you very much for your feedback. Although I'm sorry to hear that your oil change took longer than expected, I am very happy to hear that our staff was friendly and professional. I'll be sure to pass your review on to our service department. If you'd like to discuss your visit further, and help us improve our service, please contact me at your earliest convenience. Sincerely, Tom Loveall - Service Director - (661) 847-6481
Quick quality friendly service
Great experience, no wasting time, friendly service goes a long way. Plus delivering a quality product with me definitely makes all the difference.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Hugo! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Great service
Daniel was our sales person, he was fantastic and very knowledgable. He was very patient with us and helped us decide which car was best for us and our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Victor! It's encouraging to know that Daniel was able to show you the knowledgeable and personalized service you deserve. We appreciate your business and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials. Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Very good service, always have coffee available
No more long lines to check in or pay, two of the things I hated about getting my oil change. My experience was excellent, thanks for the improvement. My service guy was very friendly not pushing to make added services that I didn't need, I appreciate that. Great job Three Way!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Maria! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Best regards, Tom Loveall - Service Director - (661) 847-6481