Reviews
Write a reviewBuying a new car!
A great experience, did not ever feel pressured. Not only was our salesman great, other employees were friendly as well. Very helpful with financing and explaining everything I needed to know about the vehicle. I love my new car and would highly recommend this dealership to family or friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to buy and service a vehicle
I have been doing business with Coleman Chevrolet for 10 years and have bought several vehicles from them.... I have always received great service from both the sales folks and Service Department..... the top score on the survey is 10, if I could give them a 12, I would!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Consistently superior service!
As a customer for 6 years, I can honestly say that Coleman consistently provides the best service I have ever experienced. We currently own 2 cars that were purchased from Coleman and are preparing to buy a 3rd because we believe the dealership has the best customer service in the area. I cannot recommend them highly enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chevrolet Silverado 1500
From the very start, all staff were very friendly, helpful and a sheer pleasure to deal with. I felt that everyone was open and honest and made the process very easy for me. An awesome car buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Best
Coleman is the best in the Texarkana area by far. Everyone at this dealership from the owner to the part time workers are professional and focused on helping the customer. Their work is always done right the first time then they go the extra mile to be sure that the customer understands what had to be done. Their work is timely and they make sure that the customer is comfortable while they wait. Any business that wants to copy a great business model for success should contact these people immediately.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
More than expected
I have a new GMC that I didn't buy at this dealership. I made an appointment because they are closest to me and my truck had a vibration. I had to reschedule my appointment because of weather. There was no problem doing that. I took my truck in and left it. They called later in the day saying truck was ready. I got there they told me that had to replace all four tires, balance road test. I brought them a dirty truck because of the weather they gave me back a perfectly clean inside and out truck that drove very smooth. All of this was at no charge! Every thing was done under warranty and excellent service. The only negative is that the tires had nitrogen in them at original purchase and this dealer doesn't have nitrogen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional personnel
Always feels like your family! Will always give Michael and his staff First Choice with all my car and new car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
There was no wait and they worked me and my car was fixed 2 days later...fantastic!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Customer Service
Sales staff was very willing to work with me and went above and beyond. They also kept very good contact with me during the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
exceptional service and friendly staff . shuttle provided was a real plus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase