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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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excelente service

I really recommend this dealer the proses of buying a new car was really easy and fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic and Fun Experience!!

Leased a brand new 2019 Dodge Challenger Scat Pack. Brian did a fantastic job answering any and every question I had before my purchase. He was very professional and informative as well as relatable. I got a great price on my monthly payments and full overage on the Vehicle. I would recommend this to any person looking for a fun experience as well as great prices. Also ask for Brian when you arrive for a great experience when purchasing or leasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep Wrangler

Mike Cavanagh of sales was an excellent and very through salesman. The Dealership has a great variety of vehicles to choose from. The Jeep company should include some freebies with a purchase of a vehicle.(hats, t-shirts, keychains, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding customer service!!!

This is the fourth vehicle we have purchased from DuPage. Matt Diana was awesome and very helpful with the buying process. We love our vehicles and DuPage Dodge helped us get the vehicles of our dreams!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, love the nachos

These guys are what car dealers should be, they stayed within my budget, found me a fully loaded Durango GT, and gave my wife and I nachos and snapple while we waited on Jeff the finance guy. The whole experience was smooth and timely. I will definitely buy my next car from Dupage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New 2019 Ram

This is the second vehicle my family has purchased from Dupage Dodge Chrysler Jeep Ram within the year. Both times we worked with Mike C. and our experiences couldn't have been any better. He was attentive to our needs throughout the whole process. All of our questions were answered patiently, and he went above and beyond to ensure our complete satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marvelous experience!

Greeted at the door with a smile,dealer entertained my 3 year old daughter whilst i discussing my needs in a new vehicle, went out of his way to get me into a truck that meet my requirements,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Another Great Experience

My wife and I have purchased two vehicles from Dupage Chrysler Jeep Dodge this year. Both times we worked with Mike C. and the whole experience from walking onto the lot, to test driving the Rams/Jeeps, talking over options and prices, and nailing down the financial piece, was handled with attentiveness and professionalism by the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worst car buying experience ever!!

Worst dealership ever!! I was lied to over and over and even agreed to a price the salesman told me and the manager raised it hundreds of dollars more saying they listed it too low and aren’t making enough money on the sale. I wish I could put less than one star!! I’ve got all the conversation recorded and can prove over and over they kept coming up with excuses and changing the deal again. I truly believe they did not want to sell me this used Jeep because they had others willing to pay more for it. A salesman even told me he didn’t have time to deal with me so his assistant was going to and he didn’t want to talk to me either. I ended up talking to 3 different people before they would take my payment in full I kept offering and each one had a different story as to why I was being handed off and not helped in a reasonable manner.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Vazquez trucking

Very satisfied good people they help me get the cars I needed for the wife and work I will go back to this dealer to get more promaster vans.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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