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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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Excellent service

We worked with Mandi and Rose on our first purchase for the Jeep Compass! The ladies were very helpful and knowledgeable in assisting us with the Jeep that we ended up buying. Thank you both for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

My wife and I bought our 2015 Jeep Grand Cherokee Limited from Joe Segreti and Sam Dulaney back in 2017. We were looking at new 2017 Dodge Durango R/T's, but after some discussion and numbers we decided this vehicle was out of our budget. My wife's second choice in vehicle was a new Jeep Grand Cherokee Limited. We really liked the new vehicle, and as we began working on the deal, Joe found us a GC Limited which just came off a one year lease with LOW miles. He was able to work us a better deal on the one year old vehicle, and it had ALL of the options and color we wanted. Joe has always gone out of his way for us, and we really consider him a good friend. We are currently working with Joe on a replacement for our 2016 Ram on which the lease is coming to an end. We haven't found the right vehicle and deal as of yet...but we keep trying!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service!

We worked with John (Jack) Alley on the purchase of our new Grand Cherokee overland car! He was extremely knowledgeable and very helpful in assisting us with the car we ultimately chose! Job well done thank you for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

Alex, provided me excellent customer support and quickly found an excellent resolution, after a bad experience. I would definitely go back and purchase a vehicle from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Buying a new car

Bob got us in a new 2019 Cherokee latitude, within our price range with the car pretty much fully loaded. Bob and Robert in finance did a really good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Get you a new car

EVERY TIME I come they have done everything to help me! No problems every! Reasonable, friendly, understandable people! They make sure you are happy. Before you leave! Bob Williams is the sales person to go see.. the staff in general is great thanks guys see u next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not quite sure....

I went there very unsure of what I wanted to buy. Not even sure I was going to get a car. And I wanted to walk out but they worked with me and found me the perfect Jeep with all the accessories that I wanted and much more!!! So happy and content with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer satisfaction

Alan was very up front and honest, he was very professional and not pushy. I’d highly recommended anyone to come in and ask for Mr. tapper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best dealership ever

Michael Cavanagh and Brian Gallagher made the buying experience easy and straight forward. I wouldn't buy a car or truck from anywhere else. Hands down the best experience I have had buying a new car. They guided me all the way through the process answering all of my questions and making sure I was getting everything I needed. I can't say enough great things about this dealership and I wouldn't shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership hands down

Michael Cavanagh and Brian Gallagher made the buying experience easy and straight forward. I wouldn't buy a car or truck from anywhere else. Hands down the best experience I have had buying a new car. They guided me all the way through the process answering all of my questions and making sure I was getting everything I needed. I can't say enough great things about this dealership and I wouldn't shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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