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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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No-nonsense purchase of a 2019 Ram limited

Victor, my salesman, was very direct and friendly. No pushy salesman nonsense. Plenty of trucks in stock to choose from. Julie in Finance was fun, polite, and went out of her way to handle the extended warranty refunds on the Jeep I traded in so I didn’t have to figure it out on my own. Everyone I bumped into was friendly and always asked if they could help with anything, but never followed me around on the lot or tried any car salesman games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very smooth and simple purchase process

Victor, the salesman Was very honest and genuine. Told him what I wanted, he took me for a drive, we went over the numbers, and later that day Julie in Finance got me in and out of the purchase process in no time. She even went out of her way and cancelled the extended warranties on the Jeep I traded in for me, and got me back an extra $1500. First time I ever laughed and joked with a car dealership finance person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Rose was the best !

Would definitely shop here again. Rose was very patient and answered all of my questions. A true professional who makes customer service a priority. Very knowledgeable too !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Amazing

Rose humanized the car buying experience. She was thoughtful and worked hard to meet our needs for a vehicle. She was not pushy and completely respected our goal and budget. I will be recommending Rose to all my family, friends and work colleagues. Best car buying experience ever! Thank you Rose!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rose was professional and knowledgeable

Rose made buying a new vehicles easy. She was patient with all of my questions. She was knowledgeable and very professional. My experience with buying a new vehicle was very satisfying thanks to Rose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome dealer

Awesome dealership and experience here. If you want a Jeep, Dupage is the dealer for you. These guys are great and I would recommend these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Got it done!!

I had been turned down for financing at a different dealership two weeks before so when I drove in to Dupage Chrystler on October 1st to look at a cargo van they had on the lot I did not have high expectations. I spoke to Jack about what i was looking for, about my new business and why I needed the van as well as my past car buying experience and my credit score. Jack was genuinely interested in my business and actually checked out my website as we spoke. I told him that I did not think he could make the deal happen due to my credit score. Jack said "don't worry...its happening...we're gonna get you that van." He got up and went to work on it. Less than 20 minutes later he came back in his office and said your all set, go ring the bell you just got a new cargo van! He made the deal, got me financed and into the van i needed for my business. Thanks Jack and Donny in finance for doing what I thought couldn't be done. You guys knocked it outta the park! Regards, Matt W

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Jack got it done!!

I had been turned down for financing at a different dealership two weeks before so when I drove in to Dupage Chrystler on October 1st to look at a cargo van they had on the lot I did not have high expectations. I spoke to Jack about what i was looking for, about my new business and why I needed the van as well as my past car buying experience and my credit score. Jack was genuinely interested in my business and actually checked out my website as we spoke. I told him that I did not think he could make the deal happen due to my credit score. Jack said "don't worry...its happening...we're gonna get you that van." He got up and went to work on it. Less than 20 minutes later he came back in his office and said your all set, go ring the bell you just got a new cargo van! He made the deal, got me financed and into the van i needed for my business. Thanks Jack and Donny in finance for doing what I thought couldn't be done. You guys knocked it outta the park! Regards, Matt W

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wow! This place is terrific!

I can't say enough great things about this place. From the moment you walk in the door they are friendly, not pushy. They wanna make sure you're happy before you walk out the door . I highly recommend!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service rep Eddie Ramirez is a real pro. He is excellent.

I’m writing about the last service I recently had. It was flawless. Eddie Ramirez makes a service visit painless. He is efficient, personable and a genuine, likeable guy. He explains everything upfront and keeps you informed throughout the process. He is my go to guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.