Reviews
No-nonsense purchase of a 2019 Ram limited
Victor, my salesman, was very direct and friendly. No pushy salesman nonsense. Plenty of trucks in stock to choose from. Julie in Finance was fun, polite, and went out of her way to handle the extended warranty refunds on the Jeep I traded in so I didn’t have to figure it out on my own. Everyone I bumped into was friendly and always asked if they could help with anything, but never followed me around on the lot or tried any car salesman games.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very smooth and simple purchase process
Victor, the salesman Was very honest and genuine. Told him what I wanted, he took me for a drive, we went over the numbers, and later that day Julie in Finance got me in and out of the purchase process in no time. She even went out of her way and cancelled the extended warranties on the Jeep I traded in for me, and got me back an extra $1500. First time I ever laughed and joked with a car dealership finance person!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose was the best !
Would definitely shop here again. Rose was very patient and answered all of my questions. A true professional who makes customer service a priority. Very knowledgeable too !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing
Rose humanized the car buying experience. She was thoughtful and worked hard to meet our needs for a vehicle. She was not pushy and completely respected our goal and budget. I will be recommending Rose to all my family, friends and work colleagues. Best car buying experience ever! Thank you Rose!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rose was professional and knowledgeable
Rose made buying a new vehicles easy. She was patient with all of my questions. She was knowledgeable and very professional. My experience with buying a new vehicle was very satisfying thanks to Rose.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome dealer
Awesome dealership and experience here. If you want a Jeep, Dupage is the dealer for you. These guys are great and I would recommend these guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Got it done!!
I had been turned down for financing at a different dealership two weeks before so when I drove in to Dupage Chrystler on October 1st to look at a cargo van they had on the lot I did not have high expectations. I spoke to Jack about what i was looking for, about my new business and why I needed the van as well as my past car buying experience and my credit score. Jack was genuinely interested in my business and actually checked out my website as we spoke. I told him that I did not think he could make the deal happen due to my credit score. Jack said "don't worry...its happening...we're gonna get you that van." He got up and went to work on it. Less than 20 minutes later he came back in his office and said your all set, go ring the bell you just got a new cargo van! He made the deal, got me financed and into the van i needed for my business. Thanks Jack and Donny in finance for doing what I thought couldn't be done. You guys knocked it outta the park! Regards, Matt W
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jack got it done!!
I had been turned down for financing at a different dealership two weeks before so when I drove in to Dupage Chrystler on October 1st to look at a cargo van they had on the lot I did not have high expectations. I spoke to Jack about what i was looking for, about my new business and why I needed the van as well as my past car buying experience and my credit score. Jack was genuinely interested in my business and actually checked out my website as we spoke. I told him that I did not think he could make the deal happen due to my credit score. Jack said "don't worry...its happening...we're gonna get you that van." He got up and went to work on it. Less than 20 minutes later he came back in his office and said your all set, go ring the bell you just got a new cargo van! He made the deal, got me financed and into the van i needed for my business. Thanks Jack and Donny in finance for doing what I thought couldn't be done. You guys knocked it outta the park! Regards, Matt W
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! This place is terrific!
I can't say enough great things about this place. From the moment you walk in the door they are friendly, not pushy. They wanna make sure you're happy before you walk out the door . I highly recommend!.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service rep Eddie Ramirez is a real pro. He is excellent.
I’m writing about the last service I recently had. It was flawless. Eddie Ramirez makes a service visit painless. He is efficient, personable and a genuine, likeable guy. He explains everything upfront and keeps you informed throughout the process. He is my go to guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair