Reviews
Knowledgeable service staff
The service person was very knowledgeable and friendly and the mechanics did their work in a timely manner and washed my car after they were done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Richard, my name is Joe Segreti, I am the General Manager here at DuPage Dodge Jeep Chrysler Ram. I would like to say thank you for your 5 star review! I am glad that you are satisfied with our service department. If you have any questions please give me a call at 630-446-1400
mr mike
play games. internet dept. i asked for info on a used car and they never got back. Got switched between two different guys. the only thing that was good was the letters and follow up from the internet that were pre written. not serious at all! I would have bought the car and had it shipped to the east coast.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Mike, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like a few moments of your time to discuss this situation that happened at DuPage Dodge. You said you were disappointment with our staff. I can assure you that we value your input and I would like to make things right so please give me a call at 630-446-1400
Quick Basic Service
Quick and friendly - went in for an oil change and tire rotation without an appointment. Took maybe an hour, which is reasonable with no appointment I feel. Didn't get any pressure for added maintenance or services.... etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Vikki, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your great 5 star review! I am glad that our service department treated you well. If you have any questions please give me a call at 630-446-1400.
Bought a new car
Great experience. I worked with alex Godinez and sam Dulaney. They gave me a great price and I was out in less than 2 hrs. I'll definitely be sending customers there way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that Sam treated you well. I hope you enjoy your car! If you have any questions, please give us a call at 630-446-1400
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that you are satisfied with our sales department. I hope you enjoy your car! If you have any questions, please give us a call at 630-446-1400
Just bought my first car!!! Best experience
Dupage dodge was awesome. My dad and I were looking for my first car. Miguel helped us and he was the best salesperson ever. He made everything so easy and found the right car for me. I love my new dodge!!! This is my first car I purchased and I got an awesome deal. I will be using the free car washes a lot :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that Miguel treated you well. I hope you enjoy your car! Enjoy the free car washes!!! If you have any questions, please give us a call at 630-446-1400
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that Miguel treated you well. I hope you enjoy your car! If you have any questions, please give us a call at 630-446-1400
Good luck
Not only did they fail to follow up on a request to verify if a vehicle was still available they did not apologize after TWO requests to explain the confusion. I wasted 6 hours of drive time to go to an appointment they verified only to find they had sold the vehicle I was coming to look at. They had declined to take money down on it when I wxplained I was hours away but very interested and said they would inform me if it sold. Not only did they not inform me it was sold they sent me a verification I would be coming to look at it! Sad.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like a few moments of your time to discuss this situation that happened at DuPage Dodge. You said you were disappointment with our staff. I can assure you that we value your input and I would like to make things right so please give me a call at 630-446-1400
Purchased a used car
I went to many dealers before hand. When I ended up dupage dodge, I was immediately approached by Sam who found me the right car and gave me an awesome deal. If you're shopping for a car, make sure you ask for sam!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that you are satisfied with our sales department. Im glad that Sam treated you well. I hope you enjoy your new car! If you have any questions, please give us a call at 630-446-1400
Shopping for a car
Dupage Dodge is literally the quickest and best car buying experience. They will make sure you are being taken care of. All the salespeople I was dealing were very knowledgeable with there products. I was dealing with Juan, Sam, and George and GM Joe. If you need a car. See them!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that you are satisfied with our sales department. Im glad that the sales department treated you well. I hope you enjoy your car! If you have any questions, please give us a call at 630-446-1400
Great service and very clean facility and process.
The people are very friendly and kept me updated along the way how long the process would take. Very professional
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kevin, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your 5 star review! I am glad that our service department treated you well. I hope you enjoy your car! If you have any questions please give me a call at 630-446-1400.
Great Communication
Kept me informed about my vehicle the entire time I waited for it. I made an appointment and they got me in and out right on time.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Vikki, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your great review! I am glad that our service department treated you well. If you have any questions please give me a call at 630-446-1400.