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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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Always great customer service

Everyone always takes such great care of me! Ray always greets me with a smile and provides good customer service. Mandy is always amazing to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Theresa, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your 5 star review! I am glad that our Service department treated you well. I hope you enjoy your car! If you have any questions please give me a call at 630-446-1400.

Car buying enjoyable again!

I'm the guy who checks out everything and every option before I buy it. I ended up at Dupage Dodge after visiting many other dealerships. I did not need to look anywhere else. Ralph Conti was the man who helped me. Please do yourself a favor and ask for Ralph when you walk into Dupage Dodge. If Ralph is busy wait for him to help you. Ralph is simply the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
8 people out of 8 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your review! I am glad that you are satisfied with our sales department and that Ralph was great to you! I hope you enjoy your new car! If you have any questions, please give us a call at 630-446-1400

Poor salesman

The sales man told us that we had a champagne tase and a beer budget. That statement was an insult and very untrue. My daughter who was here from Brazil and fully intended to buys car for her permanent return to the USA in May. She wanted a keep with a my sky option and all wheel drive but did not want to purchase the most expensive car on your lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like a few moments of your time to discuss this situation that happened at DuPage Dodge. You said you were disappointment with our staff. I can assure you that we value your input and I would like to make things right so please give me a call at 630-446-1400

Great service

Quick service. Service personnel very friendly and professional. They explained everything completely and thorough. I only had oil change and tire rotation but vehicle was as clean as when I dropped it iff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Eric, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your 5 star review! I am glad that our service department treated you well. I hope you enjoy your car! If you have any questions please give me a call at 630-446-1400.

Amazing Service

Everyone was great. Luis and Jorge ( our sales guys) , were very kind, patient , and really digged into what our need was. They were very honest and helped us make a big time decision and feel confident. Bobby , our finance guy, was very great. He did not hide anything from us and we were very happy with this purchase . I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jeffrey, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your 5 star review! I am glad that our sales and finance department treated you well. I hope you enjoy your car! If you have any questions please give me a call at 630-446-1400.

GREAT experience at DuPage Dodge!!

Joe Segreti, Phil Armoush, Julie in finance, and the crew at DuPage Dodge are absolutely fantastic, I can?t say enough about the great experience I had in working with them over the past few months. It?s been 12 years since I?ve purchased a car, with this being the first time I?ve decided to go all out with a brand new one, and they made the entire experience stress free and enjoyable. I highly recommend DuPage Dodge and will be referring family, friends, and anyone else there with every chance I get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello CL2017, my name is Joe Segreti General Manager at DuPage Dodge Chrysler Jeep, I would like to say thank you for your 5 star review! I am glad that our sales and finance department treated you well. I hope you enjoy your car! If you have any questions please give me a call at 630-446-1400.

GREAT experience at DuPage Dodge!!

Joe Segreti, Phil Armoush, Julie in finance, and the crew at DuPage Dodge are absolutely fantastic, I can’t say enough about the great experience I had in working with them over the past few months. It’s been 12 years since I’ve purchased a car, with this being the first time I’ve decided to go all out with a brand new one, and they made the entire experience stress free and enjoyable. I highly recommend DuPage Dodge and will be referring family, friends, and anyone else there with every chance I get.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that you are satisfied with our sales and finance department! I hope you enjoy your new car! If you have any questions, please give us a call at 630-446-1400

I WILL NEVER GO ANYWHERE BUT HERE NOW!!!

No matter how busy everyone is there is always someone that steps up and is willing to drop what they are doing to help you. I took my jeep wrangler unlimited in for an oil change and it was the fastest with the best quality of care that I have ever received on my jeep. The oil change only took 20 minutes tops! Needless to say the people in here are nice from the minute you walk until the minute you walk out no matter if it is a receptionist, a sales person or the technicians. From now on this is the only place I am taking my jeep! Thanks Again!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for your 5 star review! I am glad that you are satisfied with our service department! If you have any questions, please give us a call at 630-446-1400

A positive sales experience

I have seldom been met with much integrity in sales departments at various dealerships in the past however, Dupage Dodge Chrysler Jeep was a very uplifting experience. I was met with hospitality by a young man who was able to answer all my questions fluently with affirmation. I have not yet decided on my commitment to a new car, but I will definitely be going back to Dupage for further counseltation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for you review and business. I am glad that Sam was able to help you find the right car for you! If you have any questions, please give us a call at 630-446-1400

Great Customer Service - Look for Sam Dulaney

Best thing about Dupage Dodge are the people. Look for Sam Dulaney - he helped us find the perfect Chrysler Pacifica. I did some research beforehand and knew exactly which trim I wanted. Unlike other dealerships, he didn't try to upsell me things I did not want. Relatively quick experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, my name is Joe Segreti General Sales Manager at DuPage Dodge Chrysler Jeep. Thank you so much for you review and business. I am glad that Sam was able to help you find the right car for you! If you have any questions, please give us a call at 630-446-1400