Reviews
Car service
Bryan provided an exceptional and informative Customer Service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Julieta, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The service was fast and efficient.
The service was fast and efficient. The service technician was friendly and knowledgeable. The work was completed in the time estimated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for your kind review; we are happy to pass along your comments to the team at Hello Subaru of Temecula! Your recommendation means so much to us, and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I have had nothing but amazing experiences everytime I
I have had nothing but amazing experiences everytime I visit Hello Subaru of Temecula. They are always very helpful and are able to answer any questions I may have. When getting service they get me in and out as quickly as they can. I don't see myself having any other vehicle besides a Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mike, WOW! This review is music to our ears. We appreciate the feedback you have provided our team at Hello Subaru of Temecula. We appreciate your time and your business. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Friendly service technicians.
Friendly service technicians. Service wait time was fairly quick. Didn't try to upsell me on things I didn't need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We're glad to hear you enjoyed your visit. Thank you for taking the time to leave a review for us at Hello Subaru of Temecula. We're happy we could meet your expectations!
Person
Unfortunately they were not able to do anything but otherwise everything was very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My name is Magaly Rivera, and I am the General Manager for the Hello Subaru Temecula store you visited. First, I’m genuinely sorry to hear that we were not able to do anything for you. Second, we appreciate all feedback, including where we are missing. Without you taking the time to provide your experience, we cannot change it for the better. So thank you for taking the time to share your review. We are taking immediate action to improve our guest experiences. Please feel free to reach out to me so I can better understand why we were not able to do anything for you. My email is Magaly.rivera@helloautogroup.com, and my direct line is 951.553.2012. I look forward to hearing from you! Regards, Magaly Rivera General Manager
Prompt service!
Prompt service! Very thorough. I really enjoyed the video of all aspects of what they checked on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for this wonderful review. We're happy you found our staff supportive during your experience at Hello Subaru of Temecula. We look forward to your next visit! Take care!
Thank you! See you in another 6,000 miles :)
New vehicle and repairs
They have great staff and very courteous to all your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rafael, Thank you for your kind review; we are happy to pass along your comments to the team here at Hello Subaru of Temecula! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Routine car service
Rep was friendly, explained warranty service plus complimentary 5th warranty service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lisa, Thank you for leaving us five stars! We are happy to pass along your comments to the team at Hello Subaru of Temecula. If you're ever in need of more help, please let us know!
Helpful and friendly
Lee was very knowledgeable about what my ascent needed and got the warranty repairs done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jessica, Thank you for your kind words. We appreciate you letting us know how we did on your recent visit to Hello Subaru of Temecula. We appreciate your business and are thrilled to hear about how our service department provided you with exceptional customer service. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Best service in Temecula
Brought my car in for routine service and it was quick and easy. The service department is always friendly, timely, and straight forward. I never worry that they are going to try to up-sell or press for unnecessary fixes. The feature of watching your inspection is a great way to let customers know what to expect when picking up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lauren, Thank you for the five-star review! Thank you for writing this review and providing feedback to our team at Hello Subaru of Temecula. We genuinely appreciate your trust and business. We thrive on being transparent and honest with our customers. Thanks again for the recommendation, and have an amazing day!