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Hello Subaru of Temecula

(338 reviews)

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Subaru of Temecula from DealerRater.

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Quick and easy service and I love the video of them

Quick and easy service and I love the video of them working on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, Thank you for providing feedback on your recent visit to us at Hello Subaru of Temecula. We are happy to read that you are enjoying our service videos. They are wonderful tools to help our customers stay informed on their vehicles and make the appropriate decisions. We hope to be of service to you again in the future. Best wishes, Hello Subaru of Temecula

Brought my car in for routine service and it was quick

Brought my car in for routine service and it was quick and easy. The service department is always friendly, timely, and straight forward. I never worry that they are going to try to up-sell or press for unnecessary fixes. The feature of watching your inspection is a great way to let customers know what to expect when picking up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you again for taking the time to let us know how we did. We appreciate the feedback you have provided to our team. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Love Subaru

Always a pleasure visiting Temecula Subaru, staff is always friendly and approachable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Diane, We're so glad we could go above and beyond your expectations at Hello Subaru of Temecula! Please don't hesitate to reach out if there's anything additional we can do for you.

Everyone was very nice and super respectful.

Everyone was very nice and super respectful. It was a very warm and welcoming environment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dylan, Thank you for the five-star review! We appreciate you taking the time to write this review and letting us know how we did on your recent visit to Hello Subaru of Temecula. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

They don’t do markups!

They don’t do markups! They are good salespeople but not to pushy. Service, and customer relationships are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to leave a review for us at Hello Subaru of Temecula. Reviews like this give us motivation and help us ensure we provide high-quality customer service to our customers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They are friendly and professional.

They are friendly and professional. The waiting area is very comfortable and dogs are welcomed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Wow! Look at all those stars! Thank you for this wonderful review. We appreciate you taking the time to write this review, allowing our service team to see how we did. Your feedback is essential to our team and helps us to provide exceptional customer service to our customers. We love our furry friends, who are always welcome at our Subaru stores. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help you!

Consumer response

My pleasure!!

Hello Subaru Temecula Review

I was very impressed by the customer service and how quick and smoothly the process went.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Daniel, Thank you for this lovely review. We appreciate your feedback and time in writing this review. We genuinely appreciate your business, and we look forward to seeing you soon! Please reach out should you need anything at all. Have a wonderful day!

I was very impressed with the customer service and how

I was very impressed with the customer service and how quick and easy the process went.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Daniel, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hello Subaru of Temecula. Please don't hesitate to reach out if there's anything additional we can do for you.

They are always super easy to work with and very honest.

They are always super easy to work with and very honest. Love that they sent me a video of my inspection so I could see everything via POV

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for this positive review. We strive for 100% satisfaction, and it is great to see that this is just what you experienced. Thanks again for the recommendation, and have a fantastic day! We appreciate your business and trust in us at Hello Subaru of Temecula.

The clerk was very efficient and polite.

The clerk was very efficient and polite. Explained what the maintenance would be. I was led to believe it would be complimentary but wasn’t.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for all the stars you provided on this review! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!