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Stevinson Lexus of Frederick

(1,089 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (720) 306-8948 (720) 306-8948
Used (720) 306-8918 (720) 306-8918
Service (720) 306-8950 (720) 306-8950

Reviews

(1,089 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have dealt with Matt for several years for maintenence...

I have dealt with Matt for several years for maintenence on a GS400 and LS460 I own. In all transactions Matt has been a knowledgeable, helpful, friendly representative for the Stevenson dealership. The work has always been completed as promised in a timely manner. I spend six months each year in San Antonio, Texas, but I have all maintenance done at Stevenson because of the friendly courteous people like Matt and the quality work of the service department. It's also a pleasure to visit Stevenson because it's a beautiful facility with friendly helpful people in all areas of this dealership. Should I choose to purchase another Lexus, I will certainly attempt to make that purchase through Stevenson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris Rogers was the best car salesman we have ever had...

Chris Rogers was the best car salesman we have ever had the pleasure of working with! He sold us a beautiful Lexus and I look forward to buying my next one from him! I will absolutely tell everyone I know about Chris at Stevenson Lexus anytime the opportunity arises! Our car buying experience was fun and we felt very well taken care of. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience at Stevinson Lexus of Frederick was great....

My experience at Stevinson Lexus of Frederick was great. I was treated well from the moment I arrived. Even with the dealership being busy, I was checked on by several different employees and was never left hanging. I traveled 4+ hours to test drive the car, I purchased. The car met all of my expectations and more. Michael did a great job working with me. He listened to my concerns and answered all of my questions. I would highly recommend this dealership to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone made this transaction so pleasant and easy. ...

Everyone made this transaction so pleasant and easy. David answered all our questions and has continued to help us via email and/or phone (we live in Idaho). We would definitely recommend this dealership to our friends and we would definitely use this dealership in the future for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First talked with David over the phone before we met. Set...

First talked with David over the phone before we met. Set up a time to meet and look at cars that fit our schedual. Came out to the car and greated us before we even got in the doors and was very polite. David was always professional and answered all of our questions prompley. Great personality and will ask for him in future purchases from Lexus. Would recomend this dealership and David to any of my friends interested in purchasing a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay was AWESOME to work with!! He was very knowledgable...

Jay was AWESOME to work with!! He was very knowledgable and very helpful in helping me find the perfect car. His attentiveness was truly appreciated, and he made this buying experience very easy and comfortable. I would highly recommend him to anyone I know of that is looking to purchase a Lexus. The dealership and everyone associated with it were also very friendly and helpful. When the time comes for me to purchase another Lexus I will be back to this dealership and will use Jay again as my salesman. I trust him and know that he will take good care of me. Thanks for a wonderful experience, and I LOVE MY LEXUS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I highly recommend Stevenson Lexus of Frederick. Jeff...

I highly recommend Stevenson Lexus of Frederick. Jeff Farley, our sales representative was very helpful, answered all our questions about the car, its features and how to use them, and provided to us a very thorough and detailed evaluation. Regarding the negotiation, I found him to be a fair negotiator and we came to a satisfactory agreement on the price from my perspective.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership provided excellent customer service and...

This dealership provided excellent customer service and truly went above and beyond. I would highly recommend this dealership to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first time buying a car, so you can imagine...

This was my first time buying a car, so you can imagine how scared/anxious/excited I was. Buying a car for many people is an exciting time and a huge accomplishment. I just recently graduated college and my number one priority was buying a car that fit perfectly in my budget. Jay Anderson at Stevinson Lexus of Fredrick was the most helpful person during this entire process. He made sure that this car fit into my budget, without making me “car poor” as he put it. He worked for three days straight to crunch numbers for me and find the perfect vehicle for me as well. Whenever I had hesitation about the vehicle or the numbers, he made a huge effort to stay in my price range and worked endlessly to ultimately have me satisfied. The outcome was far more than I could have ever imagined. Jay stayed past closing time to help me learn the new features of my car and made sure that I was comfortable in my new vehicle. In my eyes Jay didn’t just “close a deal” – he worked hard to make sure I was happy and in my price range. I also never felt any pressure from Jay. He didn’t pressure me to choose a car right away, and he never pressured me with prices that would stretch my budget. This experience would never have been as exciting for me if it wasn’t for Jay’s help and hard work. Jay is the farthest thing from the typical “used car salesman” stereotype. Jay is friendly, he’s relatable, and he works hard to make sure his customers are his number one priority. I can’t thank Jay enough for working so hard to find the perfect car for me. Anyone thinking of buying a Lexus should go see Jay Anderson at Lexus of Fredrick. You will NOT be disappointed in the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would like to commend Adam. He made the experience and...

I would like to commend Adam. He made the experience and the difference in our decision. I thank the leadership team for their encouragement to reward a straight-forward and honest approach. It was refreshing! Thanks, dave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.