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Bergey's Volkswagen of Wilkes-Barre

(1,513 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (570) 866-3198 (570) 866-3198
Used (570) 866-3165 (570) 866-3165
Service (570) 866-3196 (570) 866-3196

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergey's Volkswagen of Wilkes-Barre from DealerRater.

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Plesant

Your dealership has been honest and without fault. We dealt with several other Kia dealerships and were taken advantage of and lied to. We appreciate Wyoming Valley being a help and taking such good care of our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT SERVICE EXPERIENCE

GREAT SERVICE AND FRIENDLY PEOPLE, PRICE IS RIGHT.. WOULDN'T GO ANY WHERE ESLE. SUPER CONVIENT LOCATION.. EASE OF GETTING APPOINTMENT AND THE CAR WASH WAS GREAT, VEHICLE REALLY NEEDED IT. IT LOOKED AND RAN LIKE MY CAR WAS BRAND NEW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

No problems here! Work was completed when it was supposed to. Good communication from Joe, and car was even washed and vacuumed! Thank you Wyoming Valley Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

We had a great experience at Wyoming Valley Audi! Sean & the finance team made the process of buying a new car so easy!! Would definitely buy another vehicle from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Holy F*%#ing S@%*

The staff at Wyoming Valley Motors are second to none. They know their cars and are very helpful during the purchase process. What a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beyond amazing service

After dealing with constantly used car problems decided that it was finally time to get something new. The staff over there went above and beyond in helping me find and get a perfect car to start 2020 off right with! Thank you Gary and Angelo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always great service!

Gary and Rick are very friendly and work to get your service done quickly! Honest at WVM too! Friendly and clean! Highly recommended for sales and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

SQ5 Danville

Randy was very attentive answered all my questions did not hesitate to spend extra time and negotiate on my behalf. Delivered the car on schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife's present.

I have bought a few cars from you during the past 30 years, bu this was by far the best experience I have ever had purchasing a car. Mike Kinney is a fantastic salesperson; he made the entire transaction easy, fast and fair. He took the time to educate me about the additional warranty services you offer by describing his personal experiences and the grief. time and money they saved him. when we took delivery my wife was over the moon. Again, Mike took time with us to demonstrate all the functions, the convertible top and technology features. We cannot give a high enough recommendation for Mike Kinney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best experience

Bought my 2019 Audi S4 from Wyoming Valley Audi and it has to be hands down the best Audi dealership around! Highly recommended! Easy going and straightforward. Go see Sean and the team at Wyoming Valley Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.