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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Tom Willard did an amazing job! Very happy with the...

Tom Willard did an amazing job! Very happy with the service I received. We are loving our new 2020 Ford Escape. He went above and beyond!🖐

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was excellent! Josh sold me my first truck a 2016...

Service was excellent! Josh sold me my first truck a 2016 Ford F-150 Lariat edition and what a great choice! No issues at all, I will recommend and I can see myself coming back when I buy my wife a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my fifth vehicle that I bought from Mathews Ford....

This is my fifth vehicle that I bought from Mathews Ford. I think they’re awesome .Tammy Wisecarver rocks thank you Mathews Ford,You’ve definitely impressed me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful buying experience. Kyle drove the vehicle 2...

Wonderful buying experience. Kyle drove the vehicle 2 hours and was wonderful to work with. He had everything ready to sign drive away with the vehicle. 5 star service and vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience . Nice people.easy to work with . Would...

Good experience . Nice people.easy to work with . Would consider future purchases here. They were very helpful. Nothing else to say in 25 words or less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service for sales

Service was great even during COVID-19. Sales person was knowledgeable and helpful. Business manager was helpful. Based on our one time buying, I would recommend them. They even called our insurance agent for us so we didn't have to give those long VIN numbers to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good customer service and attention to detail. Need to...

Good customer service and attention to detail. Need to pass out hats to customers though. My husband wanted one and got a tumbler instead. Otherwise, great place and people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lease buyout

I decided to buy my 2017 F-150 at the end of the lease. I called my salesman in advance and found out all the information. The day of the sale all went as planned and was very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sry friendly efficient an accommodating. In fact just 2...

Sry friendly efficient an accommodating. In fact just 2 days before I bought my car I had my son purchased a car very happy with service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jack is amazing!!! He’s very knowledgeable and laid back!...

Jack is amazing!!! He’s very knowledgeable and laid back! This is my second vehicle I have bought with him. I absolutely do not trust going anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.