Coughlin Ford of Heath

Mathews really went above and beyond helping me purchase my new truck. Everyone I dealt with there has been super nice and helpful even after my purchase. I will definitely be referring people there!!

We have purchased/lease our last 4 vehicles from Mathews Ford. The staff is courteous and takes as much time as needed to assist customer in getting them the vehicle meeting their needs. This also includes researching various financial means,

A little disappointed that our new car didn’t have a full tank of gas when we drove it off the lot. Nice and clean though!

TAMMY WAS EXCELLENT WITH HER KNOWLEDGE ABOUT THE CAR AND VERY HELPFUL WITH KNOWING EVERYTHING I WANTED HELPED ME SET UP PHONE APP TO USE FOR CAR

Absolutely first rate. Very professional and courteous. The sales staff (particularly Dave Terry) is knowledgable, friendly and extremely helpful. This is the third vehicle I have bought through Dave and Mathews Ford, and I would recommend them to everyone. I am very happy with my purchase, and pleased with the financing and love my new F350 Powerstroke Tremor. Thank you.

Justin was an outstanding sales rep. His relaxed demeanor made it very easy to make the purchase shop and make the purchase. He made sure it was as painless as possible. Was probably one of the smoothest transactions I’ve ever done.

My wife and I have bought several vehicles from Mathews, really like dealing with Jack Woods and Eric. They do everything they can to make your car buying experience enjoyable

They all treated us like we were old friends. That and they helped me alot. They helped me get a new car. Thanks Mathews Ford.

They gave me a fair trade in on my 07 Ford F150 for a 2011 Chevrolet Silverado best thing I done besides marrying my wife

We got a great deal on an awesome truck! I felt like there miscommunication that can be improved on. The first day was we started looking at a truck and we stated wanted a super duty and we wanted 0% APR, which we were initially told was available, then after having our credit run, we found out that the offer was for everything EXCEPT super duty trucks. After finding a used truck that would be our price range now that we discovered we wouldn't be getting the 0% APR, we found a used truck for sale at a dealership a few hours away. We agreed on the price, and the truck would be ready to go the next afternoon. That afternoon we came to pick up the truck, and were told it wasn't totally ready yet. That was fine, we were planning to wait a little bit for it anyways. After doing the paperwork, we were told the truck was ready. So as we drove off the lot, I noticed the gas tank was almost empty, even tho, during the negotiation, we agreed was supposed to be full, which after a phone call I was told that only new vehicles get a full tank of gas before they leave. Honestly, that's a pretty terrible business decision, and felt like a kick in the gut. At this point I started looking over everything. I had to replace the engine intake filter, cabin air filter, and completely fill the DEF tank. All in all, it cost me $103 to get the truck fixed. The next business day I had to bring in the truck to have the check engine light checked. After asking the used vehicle manager about why the filters were in need of replacement, he stated that the truck never made it through the shop to be checked out. I hope that whoever reads this can understand my frustrations. Overall, we are not unhappy with the truck, I just felt like we were not given the truth on many things.