Skip to main content

Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

Want to share your experience with this dealership?

Write a review

Great people to deal with fair price went out of the way...

Great people to deal with fair price went out of the way to take care of you and help you with any questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good selection and happy to keep us in mind when they...

Good selection and happy to keep us in mind when they didn’t have exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

We would car shop here again! No pressure, and fantastic customer service!

Salesman lied several times. He actually argued with me...

Salesman lied several times. He actually argued with me in front of the finance manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service and a very friendly...

Excellent customer service and a very friendly atmosphere! I enjoyed the quick and efficient process as well as the people working there, even the sales reps that weren't working with me we're very helpful and nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Quality experience!

They are very helpful in finding the perfect car for you....

They are very helpful in finding the perfect car for you. All of the associates go out of their way to make you feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice people that were not to pushy, helped me find what I...

Nice people that were not to pushy, helped me find what I was looking for.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I thought everyone was very nice I was a little...

I thought everyone was very nice I was a little disappointed in the extra cost for extended warranty and interior and exterior care I thought was very expensive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice people, great service. Clean place. Good deal on car...

Nice people, great service. Clean place. Good deal on car we bought. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership and the deal I got was fine. The sales...

The dealership and the deal I got was fine. The sales person was pretty pushy just constantly back and forth to the managers desk or whatever it was, the whole process took an excessive amount of time and the rude racial slurs during the test drive wasn’t really a nice touch.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesman Jose and Randy were very helpful. At moments I...

Salesman Jose and Randy were very helpful. At moments I felt like they were over worked but still very professional and helpful. Overall great experience and would highly recommend to everybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Mathews Ford Newark heather & brandon Salesman Jose and Randy were very helpful. At moments I felt like they were over worked but still very professional and helpful. Overall great experience and would highly recommend to everybody