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West Houston Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Greaat experience

dela t with Leo very helpful and enjoy new vehicle HUB great plave to buy a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Fast and friendly!

Just purchased a 2013 and had a good experience. Didn't take all day, and they worked within my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richardfun, we are glad we could help!

Great Service

The Service department went above and beyond to help me get my car in for scheduled maintenance and tinting when I was having problems getting me car in on time. They are always very friendly on the phone, and visits in the store have always been helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

they get it right

I would of bought my car here but I already found a good deal somewhere else but I dont go there to get my car serviced because the customer service is much better at Hub Hyundai. When I think about it I should of bought from this dealership, next time I'm in the market to buy a new car I'm coming here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

great service department

I bought my car in Austin and I get my car serviced here. Getting things done the RIGHT way is very important to Hub Hyundai. Great service department, I'm giving them a 5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hyundai Owner, thank you for your kind review; we are happy to pass along your comments to the team here at Hub Mitsubishi Katy!

Jose Garza's New Genesis

I went in to visit with Rick for information on a new Genesis. He was very helpful and informed and catered to all the needs of my new car requirements. I'm not very technology savvy but he showed me how the features that were important to me worked and how they would benefit me. I would definitely recommend Rick to others shopping for new cars. The rest of the team (finance and managers) were also very nice and not pushy. Great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jose G, we are glad we could help!