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McGovern Subaru of Acton

(70 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Subaru of Acton from DealerRater.

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I had an excellent experience working with Brandon at

I had an excellent experience working with Brandon at the Subaru dealership in Acton. He listened carefully to my questions, followed through with my concerns with the mechanics, called me when there were other things needed in the service and was cordial to me, bringing me the lender car to the front door, etc. He could not have been nicer! Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandra, thank you for your 5-star review and your kind words regarding Brendan Monaghan and McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

Comfortable car shopping and buying experience.

Easy and comfortable car shopping and buying experience. Would highly recommend this dealership if you are looking for similar low pressure car shopping and buying experience to find good quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Brian! We're glad to hear that your visit with us here at McGovern Subaru of Acton was such a positive one. We hope to see you back!

Performance Buyer

If you are looking for a car ask for Maximus Rivadeneira. He is very knowledgeable and got great customer service. Luke is in Finance ask for him too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the excellent review, John! Max, Luke & the rest of the team look forward to seeing you next time here at McGovern Subaru of Acton!

Smooth transaction

Very smooth process. Max and the team were willing to work through a fairly complex trade- in transaction and were courteous and fair throughout. Would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We appreciate you trusting Max & the team with your business and hope to see you again next time here at McGovern Subaru of Acton!

Max was Awesome!

Max was awesome. He was very helpful not only with the vehicle I came to see but when I told him the price range I was looking for he showed me a few other vehicles as well. We did not end up buying the car, but I would definitely come back and see Max when we are looking again. Thanks Max your great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience, Jessica! We appreciate you visiting Max & the team here at McGovern Subaru of Acton and hope you'll keep us in mind for any future automotive needs!

Great purchase

I purchased the car with Max. It was a great purchase experience. The process was smooth and price was fair. Would come again next time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! We're happy to hear Max made your purchase a smooth one and we look forward to working with you again in the future. Take care and thanks for your business, from all of us here at McGovern Subaru of Acton!

Great job

Max is very knowledgeable and very dedicated to his job. Helped me out a lot and a very good person 10/10 for his help and cooperation. He even came on his off day to help me finish the purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We're so glad Max was helpful to you throughout your purchase and we'll be sure to pass along this excellent feedback to him. Thanks for choosing McGovern Subaru of Acton. We hope to see you again next time!

Easy and pleasant car buying experience!

Max Rivadeneira made buying a car a very pleasant experience! He was very attentive to my requirements and went above and beyond expectations finding the right car for my family! He’s courteous, knowledgeable and conducted everything very professionally!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this excellent feedback, Lilupa! We're so glad to hear that Max exceeded your expectations and we hope you & your family are enjoying the new vehicle. Take care and thanks again for your business, from all of us here at McGovern Subaru of Acton!

Great dealership and Max was a great salesman!

Awesome dealership. Great to work with! Salesman was great and willing to work with me! Purchased a vehicle and was able to drive it home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting McGovern Subaru of Acton with your purchase, Debbie! We hope you're enjoying your new vehicle and look forward to seeing you again!

Awesome Service!

I came in looking for a Forester. Max was an excellent salesperson and very patient with me. He made sure I was taken care of. Luke in the finance office also took time to make sure my needs were met! A++ service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Chris! It's great to hear that Max & Luke provided you with such wonderful service and we'll be sure to pass along these kind comments to them. Thanks for choosing McGovern Subaru of Acton. We hope you're enjoying your Forester and look forward to working with you again in the future!