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McGovern Subaru of Acton

(70 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Subaru of Acton from DealerRater.

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Recommended

Max was great , kept us in loop. Car looks good , new tires , very happy with the service and the car. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Barry! Max & the team appreciate the positive feedback and look forward to serving you again in the future. Take care! - McGovern Subaru of Acton

Dependable

Great service- very dependable. Max was very professional. He made everything easy. The process didn’t take long and was really reasonable. I would recommend seeing him again for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelly, thank you for taking the time to share this kind review! We're happy to hear Max made your experience a smooth one and we look forward to seeing you again next time here at McGovern Subaru of Acton!

Great experience!

From start to finish it was great ! The meeting with MAX and discussions about our expectations. He was very knowledgeable, friendly, and make everything to go smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share this fantastic feedback with us! Max & the team are grateful for your support and look forward to seeing you again next time here at McGovern Subaru of Acton!

Impreza Sport

Subaru of Acton was wonderful. Great customer service! Very helpful. Ask for Max, he was excellent! Kept in constant communication. Very helpful. If you are looking for car ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Sherry! We appreciate you visiting Max & the team here at McGovern Subaru of Acton and hope we have the privilege of working with you again in the future!

THESE PEOPLE CANNOT BE TRUSTED.

Advertised a car for sale on the internet. I was the 1st customer to call at 9:00 AM on Monday morning. Told them that I was prepared to buy the car and put a down payment on it that day. The car was in the shop being checked, and the sales person (Neil), promised to send me pictures, and call me immediately when the car came back from being serviced. I followed up with him several times in the next couple days, and was told it still wasn't back from being serviced, but again promised that I would be contacted immediately. Finally called back again on Friday morning, on to be told that they had sold the car, despite several promises to contact me before doing so. They were dishonest, misleading, and apparently do not stand behind their word. AVOID DOING BUSINESS WITH THIS DEALERSHIP! THEY CANNOT BE TRUSTED TO KEEP THEIR WORD!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Customer service

I recently bought a used car from this dealership and I had a great experience with salesman Max. I would definitely buy from this dealer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity to earn your business, Lev! Max & the team appreciate your support and look forward to your next visit here at McGovern Subaru of Acton!

Great Experience with McGovern Subaru

Very smooth and efficient process buying a car. Everyone that I worked with was great and made it easy for me. I would use them again to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review, Ronnie! We're happy to hear you enjoyed working with our team here at McGovern Subaru of Acton and we hope we have the opportunity to serve you again in the future!

From Stow

Max is very proactive, professional and knowledgeable. Highly recommend him to anyone. He deserves the best! If you are looking for a new car come to Acton Subaru and ask for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind review! We appreciate you recommending Max & the McGovern Subaru of Acton team to other car shoppers and hope you'll be visiting us again in the future. Take care!

Great Service

Came here looking for a legacy and found one that was what I was looking for Max was very helpful along with everyone else. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the excellent review! We're so glad you found what you were looking for here at McGovern Subaru of Acton and hope you enjoy your new Legacy. Take care and please don't hesitate to reach out if Max & the team can be of service again in the future!

Great Job!

I bought a car from Acton Subaru. Max was extremely helpful in this process and made it very easy. I am very happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for trusting McGovern Subaru of Acton with your business, Anthony! We're happy to hear Max made the experience a great one for you and we hope to see you again next time. Until then, take care and enjoy your new vehicle!