Rusty Drewing Toyota

My Salesman Donnie Mehmert was Wonderful. So helpful and informative. Answered many questions. Six years since I had owned a Toyota. He explained the upgrades since then. He was very friendly. As an older lady I appreciated how he made the process of buying a car a very pleasant experience. Gemma in Finance was friendly and the paperwork process was not stressful. Thank you Both for making this process for me as simple as possible.

Matt Smith was an awesome salesman. He listened to what I needed and wanted in a vechle and did not try to sell me something I didn’t want. He found me exactly want I was searching for. I couldn’t have asked for a better experience. The finace department was great as well.

Third purchase in 3 years thru Riley. All Toyota products. Every experience great, low pressure. Also have all vehicles serviced here and EXCELLENT experience too.

We had a great experience overall. Matt Smith made us feel comfortable like we were old friends and Gemma supplied the financing that we requested.

Thank you so much for helping me find the exact vehicle I wanted. You are so fun to work with and make every experience memorable. I would recommend Matt smith to anyone!

We always appreciate Matt Smith and his honest hardworking efforts to put us in the right vehicle. Thank you for a smooth, hassle free purchase!

Matt Smith and his team helped us with the purchase of a used Chevy Suburban. We were coming from out of state and Matt made the purchase painless. We worked with him via phone before making the 6 hour drive to see the vehicle in person, and he described the vehicle perfectly and answered all of our questions. We would highly recommend working with Matt and Gemma. We love our new vehicle and are thankful for such a great experience with Matt!

Seldom do I feel that a company cares about me and Riley more than met my expectations. I will definitely go back and tell others about their service.

Matt helped me purchase my first car. I could not be happier with my new RAV4. He talked to me directly, answered any and all questions, and went out of his way to find me the best deal possible. Gemma was also very helpful and efficient with the finances. I had a great experience and would highly recommend Matt to anyone looking to buy a new car. Wonderful service!

I purchased a 2018 Tacoma Off Road in July 2018 and began having paint chipping issues on the leading edge of the roof above the windshield. The service department too remedial action to touch them up. Another chip appeared in January 2019 and while at a friends body shop to have the dealership decal removed from the tailgate, the technician asked if this vehicle had been wrecked or repaired, to which I said better not have been. He then went over the truck with a sunlight lamp and the vehicle was covered in overspray that was undetectable to the naked eye. I immediately contacted the service department, spoke with Scott Struemph, set an appointment to bring the truck in...after he inspected the top of the truck, he asked what I wanted to do. Told him I wanted a new truck as this one was apparently brought into the inventory at Riley Toyota damaged and repaired but not disclosed. Scott turned me over to our salesman Matt Tellman, who in turn took my demand to Brian Jacobson, after an exhaustive inspection of the vehicle, I was told the dealership would stand with me in dealing with Toyota NA about this issue. Long story shortened, the dealership did the right thing by me. They could not locate a 2018 as I insisted upon replacing it with an identical truck, thus they found a 2019 and replaced my damage repaired 2018. the process was amazingly smooth, took about a week and a half from start to finish. The dealership didn’t hesitate to keep me informed as to the progress and the ultimate decision to get me out of my truck, into a new one, and they would deal with Toyota without my involvement. No one could ask for more than that.