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Rusty Drewing Toyota

(211 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 293-1232 (866) 293-1232
Used (877) 289-3572 (877) 289-3572
Service (866) 864-4606 (866) 864-4606

Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Drewing Toyota from DealerRater.

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It has been an ongoing battle with this dealership.

It has been an ongoing battle with this dealership. They sold me a car, 5 months ago, when they did not have ownership of the title for the vehicle. They did give me the run around with" the title is in the mail" . Then they harassed and tried to bully me by text and telephone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a used vehicle for over 25000 I wanted to get

I bought a used vehicle for over 25000 I wanted to get one from a dealer because they supposedly check the vehicles out before they sell the. Not true the car broke down the next day. In addition I did not initially notice that the vehicle had 11year old tires on them with dry rot. That somehow passed inspection????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We purchased another new vehicle from rusty Drewing

We purchased another new vehicle from rusty Drewing Toyota. Ramon, Drew and staff make it impossible to go elsewhere as they go above and beyond in customer service. We really appreciate doing business with people who are honest and care about their customers. Way to go! You’ve got us sold yet again. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After multiple emails to varying associates and no

After multiple emails to varying associates and no response - Rusty just doesn't want the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Rusty Drewing is the most honest and fair dealer that

Rusty Drewing is the most honest and fair dealer that I’ve ever dealt with. There is no xx with these guys. A super clean and inviting showroom/waiting area. Devon Henry was my salesman and did everything that he said he would. They get more allocation because they sell so many new Toyotas. This was my second 4Runner from Rusty Drewing Toyota. If I ever get another it’ll be from them. Great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brandon was absolutely amazing and helped us get the

Brandon was absolutely amazing and helped us get the perfect truck for our needs. He made the whole process easy and worry free! Highly recommend Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased my second vehicle from Rusty Drewing

Just purchased my second vehicle from Rusty Drewing Monday and as always they continue to provide amazing service! A big thank you to Jesse Daniel who was the salesman I dealt with and also a big thank you to Matt Wilde for the amazing financing work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very helpful.

They were very helpful. They prepared my car for pick up in an excellent manner! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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One of the worst dealerships that I have ever dealt with.

One of the worst dealerships that I have ever dealt with. Salesmen lie to make a sale, they provide no service after a sale and will run you back and forth between Chevrolet and Toyota with no resolution. When errors show up after they work on the vehicle, they expect you to pay the cost of repairs. Absolutely horrible customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great truck buying experience.

Great truck buying experience. No pressure and a good deal. Lots of inventory to choose from and pleasant sales people.Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.