Reviews
Cameron, the service advisor, was very courteous,
Cameron, the service advisor, was very courteous, knowledgeable and professional. He is a strong asset to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that Cameron delivered a successful service experience. Drive safely, and we hope to see you back again at Unity Chevrolet of Newburgh!
Took a little more than 3hours to get a oil change ,tire
Took a little more than 3hours to get a oil change ,tire rotation and a wheel alignment with a 8;30am appointment.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Bill, we are sorry that your service visit took longer than you had anticipated. We always strive to provide our guests with an efficient, seamless experience, and it is disappointing that we missed the mark this time. If there is anything we can do to assist you moving forward, please don't hesitate to reach out directly. Thank you, Customer Care Team - (877)-811-9330
I was very impressed with the new dealership.
I was very impressed with the new dealership. My salesman Jason is a workaholic…he knows just what to say and when …he’s very knowledgeable, courteous and very patient at an early age. i would definitely recommend Unity Chevrolet…shout out to Osiris who made the transaction a pleasant experience..great team work at Unity…best of luck…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Unity Chevrolet of Newburgh team is grateful for your business and five-star review! We are thrilled that Jason and Osiris delivered a pleasant buying experience and left a great impression. Until next time, enjoy the ride!
Terrible
What a nightmare! We called 1 hour before arriving to ensure that the vehicle was on site, and available for test drive. I was placed on hold and when "receptionist/ liar" returned to the line I was assured the vehicle was "100% there and available for test drive" We proceeded to our 4pm appointment and guess what.... vehicle was in "the shop" and not available for test drive. That was bad, considering we drove from PA to see this particular vehicle. But it gets worse. The salesman Rafael, was absolutely atrocious to both my husband and myself. While we were understandably upset and disappointed, this guy treated us like dirt, not even apologetic for whatever lies or bait was used. In fact, when we told the "salesman" (term loosely used as selling things is probably something he does not do much of) that we confirmed our appointment just 1 hour prior, he literally told us that the receptionist was paid to get us there, and nothing else, so "she did what she had to do". The whole matter escalated quickly, after we asked to see the manager, to the point of Rafael using profanities and literally challenging my husband to physically fight in the parking lot. Being adults, we walked away, but the profanities and challenges continued. How disgusting that people are baited to this dealership to be treated so badly. We hope that this tactic is not endorsed by the owner of this dealership. We will never go there again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nice people sold me a truck that I wanted easy as pie
Nice people sold me a truck that I wanted easy as pie Jonathan Velasquez answered all my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive review for Unity Chevrolet of Newburgh! We are glad that Jonathan was helpful and found you a great truck to take home. Enjoy it!
Service was very good.
Service was very good.Stanley kept me aware of what was going on with my ahoe..Thank you...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! Hearing that you had a successful service experience working with Stanley and the Unity Chevrolet of Newburgh team made our day. Drive safely, and we hope to see you back!
Very pleased with their service the rep was very kind and
Very pleased with their service the rep was very kind and pleasant I was offered a ride home instead of waiting for my car thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled our team made your service experience a total success by offering friendly and accommodating assistance. Thanks for choosing Unity Chevrolet of Newburgh!
Friendly knowledgeable staff, From beginning to end was
Friendly knowledgeable staff, From beginning to end was treated with professionalism. Quick and timely service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When we hear words like "friendly" and "knowledgable" we know we are doing a great job. Thank you for the 5-star review of Unity Chevrolet of Newburgh! Take care.
Bait and Switch
Drove an hour to look at a 2013 Silverado listed price online $23,500 . I drive truck and decide Want to buy sit down to do the paperwork salesman shows me the price of the truck $26,000 plus, (salesman response) we had to do things to the truck. Just list it for what you are ASKING. Bait and Switch.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The salesman is very enthusiastic and full of smiles and
The salesman is very enthusiastic and full of smiles and makes me always help The best sale I've ever seen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We are thrilled to hear that you had your best car-buying experience with us at Unity Chevrolet of Newburgh. Safe driving and enjoy your new vehicle!