Reviews
Service writers r was polite and very knowledgeable get
Service writers r was polite and very knowledgeable get me in and out in about 45 minutes for an oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!
BUYER BEWARE!
BUYER BEWARE!! They are a bait and switch dealership. I called to confirm the truck was still available on Saturday and was told it was there. I made an appointment for Monday to go buy it. They took my number in case anything changed, After driving 2 hours to buy it, I was told it was sold last week!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Don - Our intention is never to waste our customers' time, so we are very sorry that you drove all the way here only for the prospective vehicle to not be on the lot. We strive to deliver accommodating and transparent service, and we're disappointed that we've fallen short of our high standards. We would like the chance to make this right. Would you please reach out to us so that we can see how we can assist you moving forward? Thank you, Customer Care Team - (877)-811-9330
This is the definition of bait and switch, of course you would like to put me in another vehicle to make it “right”. Good try, but I already purchased a truck from a more reputable company.
Great service 👍
Peter the salesman did a great job of showing me different car options. Walked out with the car I wanted and I am happy with the results. I also just got an oil change with Robert at the service center who also did a great job👍.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service experience at Unity.
Excellent service experience at Unity. Shuttle service was fantastic very convenient. Everything I requested was taken care of meeting my expectations. Samantha my service associate was great! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to see that Samantha and the team went above and beyond to make your experience a great one, James! Thank you for choosing Unity Chevrolet of Newburgh!
Peter Grohl did a wonderful job of working for me.
Peter Grohl did a wonderful job of working for me. At first it did not seem that a deal could be made. But Peter did not give up. He kept working at it until the deal came together. So far I love my Equinox.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that Peter provided outstanding support and helped you secure your new Equinox, Allen. Thank you for working with us here at Unity Chevrolet of Newburgh!
I’ve never been as unhappy and disappointed in a service
I’ve never been as unhappy and disappointed in a service experience as I am with this one. My car spent 14 days at the dealership’s service center without ever being looked at. I finally had to take my car back without any diagnosis or repairs done to it. The service manager Jason, and assistant service manager Jen, were absolutely useless. I would never return and highly recommend that nobody else does either. This service center is an embarrassment to the Chevrolet brand and is in need of major changes.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Craig - We are disappointed to see that your service experience was not a positive one and we hope to learn more from it so that we may improve for future guests. Timely service is what we strive to provide and we are sorry to have missed the mark here. Please give us a call if you have any further feedback. Thank you, Customer Care Team - (877)-811-9330
We bought our 2023 Bolt EUV there and it was all up
We bought our 2023 Bolt EUV there and it was all up front! No questionable charges and our sales person Kyle was excellent. Would buy there again without any hesitation! We had everything worked out over the phone and had a stress free transaction!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Kyle and the Unity Chevrolet of Newburgh team. Drive safely in your 2023 Chevrolet EUV, and we hope to see you back again down the road!
Unity Chevy, and especially Kenny deserve a rating of 10
Unity Chevy, and especially Kenny deserve a rating of 10 stars. They are very polite and helpful and do a great job. I have gone to them for years and years and they have always showed respect and have been beyond helpful. I trust them and they keep me informed as to what is going on with my car. Thank You Unity, Thank You Kenny.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marian, thank you for the review! We are so glad to hear that you had a successful service experience working with Kenny and the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!
Do your transaction with Mr.
Do your transaction with Mr.Morrero. He’s the best -he keeps customer’s best interest in heart and gives you the best deal that which is fair for both parties. Extremely respectful and kind people at this dealership. After shopping for five stressful days, I walked out of here with my first Chevy trailblazer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for recommending Mr. Morrero to anyone who's in the market for a new ride. We're delighted that you could go home in a car that is right for you thanks to his help. Enjoy! - Unity Chevrolet of Newburgh
Overall pretty good service appointment.
Overall pretty good service appointment. Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would appreciate a call from someone in service to address
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback. We strive to deliver seamless service for our guests, and we apologize for the oversight regarding your tires. We would be happy to speak with you to see what more we can do to help fix things. If you are willing, please contact us directly. Best, Customer Care Team - (877)-811-9330