Reviews
Great Customer Service - Highly Recommend!
I purchased a 2021 Kia Telluride from Superior Kia and couldn't have been any more pleased with Amos (our salesman) and Gerald (New Car Manager) in the purchasing of our new vehicle. I ordered directly from Kia (using Superior Kia) and the team was very helpful in giving me timeline updates for the arrival of the order. The car was delivered to Superior Kia (BEFORE the estimated date of arrival), Gerald and Amos both called me letting me know the car has arrived and it will be ready to picked up that evening. It felt like Christmas in March. I went in and (again) the team was very helpful explaining everything to me and the experience couldn't have been any more smooth. From beginning to end, the process was seamless. Amos even took me in the car and went over all the features of the car which really helpful. I must add, Amos even stayed after his scheduled time (8 P.M.) to make sure I was taken care of and I understood everything with the new car. I ended up leaving the dealership around 9:30 P.M. In addition, I wanted to get a few aftermarket items installed to the car (i.e. Tinted Windows, Roof Vinyl Wrapped, Side-Steps, etc) and Amos was very helpful in scheduling all the appointments and dropping the car off at the designated body shops for the installs. They even offered me a loaner car for the time my car was getting worked on. This process took about a week and I am VERY happy with the car and how it turned out. Thank you, Amos, Gerald, and the entire Superior Kia (Cincinnati) Team. I highly recommend this team for your next Kia car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words and taking the time to leave a review. We appreciate your business.
I purchased a 2021 Kia Telluride from Superior Kia and...
I purchased a 2021 Kia Telluride from Superior Kia and couldn't have been any more pleased with Amos (our salesman) and Gerald (New Car Manager) in the purchasing of our new vehicle. I ordered directly from Kia (using Superior Kia) and the team was very helpful in giving me timeline updates for the arrival of the order. The car was delivered to Superior Kia (BEFORE the estimated date of arrival), Gerald and Amos both called me letting me know the car has arrived and it will be ready to picked up that evening. It felt like Christmas in March. I went in and (again) the team was very helpful explaining everything to me and the experience couldn't have been any more smooth. From beginning to end, the process was seamless. Amos even took me in the car and went over all the features of the car which really helpful. I must add, Amos even stayed after his scheduled time (8 P.M.) to make sure I was taken care of and I understood everything with the new car. I ended up leaving the dealership around 9:30 P.M. In addition, I wanted to get a few aftermarket items installed to the car (i.e. Tinted Windows, Roof Vinyl Wrapped, Side-Steps, etc) and Amos was very helpful in scheduling all the appointments and dropping the car off at the designated body shops for the installs. They even offered me a loaner car for the time my car was getting worked on. This process took about a week and I am VERY happy with the car and how it turned out. Thank you, Amos, Gerald, and the entire Superior Kia (Cincinnati) Team. I highly recommend this team for your next Kia car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is fantastic to see. We trust you will enjoy your new Telluride.
My Car
My man Amos got me in and out, In under 2 hours. The Whole Kia team took care of me and my Wife. I recommend this place a million times to everyone in it to win it, with car shopping. Easiest process every me and my Wife been through. They have a client in us forever. I love my Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amos is "The Man"! Thanks for the great review. We look forward to the long lasting relationship.
Best car buying experience
This was the best first new car buying experience for me. They made it easy doing everything from looking at cars to the paperwork. Gerald, Warren, and Keith made it the best experience that I think I could ever have. They were willing to work with me on everything. If you need a sales rep. Go pay Warren a visit and he will make it easy for car buying, he will take you through it and get you ready to go and on your way with a new car quick. I will always consider this place when looking for a car at any point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert thanks for the fantastic review!! Enjoy that beautiful new Kia.
Oil and tires
Service department excellent all the way. Jake Boyers is very very helpful has been from the 1st day till now!! I GIVE them 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for putting your confidence in our service team. Jake is truly and asset to Superior Kia.
Got My Kia At Superior And I'm Hella Happy
Awesome dealership ! No hassle or worry ! I was able to get me and my wife a new and a used vehicle same day with great financing at competitive rates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for doubling up on us! We appreciate the business and we are glad we could make things work twice for you.
Awesome dealership! I got my 2021 k5 from here and got...
Awesome dealership! I got my 2021 k5 from here and got great financing at a great competitive rate. My wife also got a car same day! we both are extremely hella happy :) ! Thanks amos !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love My Kia Soul
- [ ] I received great customer service from Anthony one of the sales person at Kia. I was able to share with him all the different requirements I wanted out of a car and he found the perfect Kia Soul for me. Superior Kia has great customer service and the cutest most reliable cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the fantastic review LaKeisha!!
I received great customer service from Anthony one of the...
I received great customer service from Anthony one of the sales person at Kia. I was able to share with him all the different requirements I wanted out of a car and he found the perfect Kia Soul for me. Kia Superior has great customer service and the cutest most reliable cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic review. We look forward to catering to all your service and sales needs in the future. Be sure to contact our team to set up your first appointment for service.
Purchased 2013 Scion. From Neal Cropper. helpful.
It has only a few days, but the car is living up to my expectations. I honestly feel i would have to say i feel a car of this price should last at least 6 years without any major problems. I feel that the scion will from what i have seen so far. As for the sales department and finance department they both were very genuine. Helped me out at every turn. Made you buying experience very pleasant. This is my third car i have bought at Superior Kia. I am sure we will do more business in the future. Thanks to all involved Larry Porter
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review. Neal is new to our team and is fitting in very nicely. We are glad to have him. Enjoy that vehicle.