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Ed Morse Chrysler Dodge Jeep RAM Muscatine

(355 reviews)

Reviews

(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Chrysler Dodge Jeep RAM Muscatine from DealerRater.

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No Worries

I had a Saturday appointment to check on an electrical problem. Problem was found quickly, but had to order ignition switch. Truck was repaired Monday when part arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Christine Miller

Rob is always very helpful and understanding even when I've been a few minutes late for my appointment . Rob keeps your auto repair garage running very smoothly. Sincerely Christine Miller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I took my GMC truck in due to an electrical problem. It turned out to be a bad module in the "On Star" program that was draining the juice from the battery and causing it to go dead. We always buy new vehicles to avoid mechanical problems. I am happy with the service I receive however, one observation from this and past service situations is the part I need is almost never In Stock. The good news is the parts can be at Krieger's within a day or three. The service personnel were very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great deals, Great service

We have purchased several vehicles from Kriegers. I'm sure we will continue to see them for our future needs. Service and Sales have all been handled in a friendly and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, in and out fast.

Got me right in, found the problem, repaired the issue and while I waited. Can't ask for more than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people, great experience!

We are always treated like family when we visit Krieger's - whether it be for maintenance to our vehicles or when we purchase a new vehicle. They even know our names when we arrive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Early services and fast work

I was glad to be able to have my oil changed as soon as I returned from Nashville. I had to go to work early and the staff told me that it would be no problem. I dropped off and they called me when it was ready. It was very convenient to be able to pick up right after work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great friendly service

Steve very knowledgable, friendly, helpful. Attractive show room. Bosses were available. Refreshments were fresh and plentyful. Low pressure. Complete information and instruction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!

Great...!! Your service manager, "Rob," is THE BEST that I have experienced in my lifetime (Really!!). He truly "cares," about the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Place to go for Service!

Employees were friendly; service was prompt and precise; lounge was comfortable and tidy. Buy and service your vehicles here. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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