Kia of Clermont

If I can give u non star I'll do it no respect the are liar the hold my gap refund for 2 month every time I call they say we gonna call back and no one call, alex the guy on the desk or whatever if full of xxxx always the same no one can help u all of you should go a xxxx your self

Only gave one star because that is lowest site allows. Connor is the salesman we felt with but railroaded with is more the situation. Leaded a vehicle-told by everyone we dealt with in transaction there was NO PREPAYMENT PENALTY!! NOTHING TO DO AT END OF LEASE BUT TURN CAR BACK IN & walk away. But when we try to pay off lease early- we would still have to pay all interest fees in term of lease even when we only leased car for days! We were lied to by everyone in contact with-including front desk person-STAY AWAY FROM THIS DEALERSIP.

Just stay away from them at any means. Car price magically changes several times, adding tons of extras and ignores all type of contact after purchase. Service is also terrible and rude.

I am a first-time Kia owner, first-time EV owner and have had a less-than-stellar start. I have followed the evolution of the EV9 from concept to its release in Korea and was excited to be among the first to place a reservation online for its arrival in the US. I selected my closest dealership with no prior contact with them only to find out that this was possibly the worst decision I could have made. Kia of Clermont (a Morgan Auto Group dealership) has been a horrible ambassador for the Kia brand in their handling of my EV9 reservation, sale and service. What I would like to restore my faith in Kia is a refund of the dealers garbage fees, but nobody will speak with me. I’ve tried to contact the sales person, sales manager, dealership manager, Morgan Auto (who replies to these bad reviews to make new victims think they care, but never actually contacts the customer), even Kia USA (who says they can’t help, but at least they empathize). Shop elsewhere or be forewarned of the garbage fees; $3k Clermont Advantage (with oil changes for your EV … idiots), $80 wheel locks (that aren’t asked for and “can’t be removed”) and the kicker of a $10,000 market adjustment (the biggest scam of them all).

I am a first-time Kia owner, first-time EV owner and have had a less-than-stellar start. I have followed the evolution of the EV9 from concept to its release in Korea and was excited to be among the first to place a reservation online for its arrival in the US. I selected my closest dealership with no prior contact with them only to find out that this was possibly the worst decision I could have made. Kia of Clermont (a Morgan Auto Group dealership) has been a horrible ambassador for the Kia brand in their handling of my EV9 reservation, sale and service. What I would like to restore my faith in Kia is a refund of the dealers garbage fees, but nobody will speak with me. I’ve tried to contact the sales person, sales manager, dealership manager, Morgan Auto (who replies to these bad reviews to make new victims think they care, but never actually contacts the customer), even Kia USA (who says they can’t help, but at least they empathize). Shop elsewhere or be forewarned of the garbage fees; $3k Clermont Advantage (with oil changes for your EV … idiots), $80 wheel locks (that aren’t asked for and “can’t be removed”) and the kicker of a $10,000 market adjustment (the biggest scam of them all).

Stay far, far away from this dealership!!! Worst car buying experience ever! They deserve no stars. My husband and I agreed on a price only to make our way to finance to the price going up by 12,000 more over the sticker price on the car. I should have listened to my gut and walked out but by then they had already transferred our tag and were pressing me to change my insurance over. They wouldn’t give us back the keys to our pickup truck either. They will hold you hostage until you buy the vehicle.

They see an old lady of 71 years old walk-in by herself who knows nothing about purchasing a car. It’s her first time and Manno man the wheels start going and boy did they take advantage of you. I was a palled. I’m not an idiot I’m just old and they wanted to charge me $15,000 for a new car with a trade-in that was worth $25,000 and $14,000 and I already given them and they wanted another $16,000 on top of that I don’t understand why can’t they just give you the lowest fair and be honest about it no they have to play games with you and say what do you wanna spend you tell me what I have to give you $16,000 and what you’re doing is you’re screwing an old lady. How do you guys sleep at night ? I’m

Just purchased a 2024 Kia Forte GTLine at Kia of Clermont. I got a fantastic deal with numerous rebates and incentives. I was always leery of Kia Dealers, but in this one I received transparency from beginning to end. My sales advisor Elezar Diaz helped me from the beginning of the process to the end. He informed me of all paperwork and the meaning of each article that was signed. He also explained the functions along with another sales advisor Hicham Malahimi who was equally knowledgeable of all the aspects of the vehicle and had an already clean vehicle washed again. The sales leader Samir Zakaria was never pushy and allows the necessary space and time to make a decision. Mine and not his requirements were bestowed upon my well being. You usually don’t get this from a dealership but it was a pleasant surprise. I highly recommend Kia of Clermont for their honesty and straightforwardness, I will definitely recommend this dealership to my friends and family, I know they will be in good hands and treated not as just a customer but a lifelong partner.

Stay away. They promise but do not fulfill. Fiancé is a joke. Agree to monthly payment only to receive from lender an amount much higher. Cannot speak to anyone always too busy with customers. Thought I was a customer. I will never buy from Kia again. Not just this dealership but all Kia dealerships.

Stay away from this dealer,total scammers,horrible customer care, selling a lot of no needded warranty contracts and never help you in case of cancellation, just want money commision and thats it. Never going again to this dealer, is a shame because they have very good sellers like David Acevedo but the manager and financing department just are scammers and never help if you need a real customer service. Avoid this dealer.