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eCarOne Austin Delivery Center

(2,828 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Ahmad & Ash were great individuals at taking care of my

Ahmad & Ash were great individuals at taking care of my needs. They were patient & very communicative with any questions & concerns i had in mind. Definitely recommend them & the staff over at eCarOne in Plano.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Israel! We’re glad Ahmad and Ash took great care of your Tesla purchase with patience and clear communication. Your recommendation means a lot to us, and we’re happy to have you as part of the eCarOne family!

I recently purchased a used BMW X5 from eCarOne.

I recently purchased a used BMW X5 from eCarOne. Adam was great. He set up a test drive and explained all the necessary details. I had come in pre-approved for a loan, but eCarOne found a better deal with a lower interest rate, which was much appreciated. Overall, I am very happy with my purchase and the experience - I'd highly recommend you check them out if you are looking for a premium car with a premium dealer experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark! We’re thrilled to hear that Adam, Kim, and Vinh provided a premium experience throughout your BMW X5 purchase. It’s great that we could help secure a better financing deal to make your purchase even better. We truly appreciate your recommendation and welcome you to the eCarOne family!

Love my new whip!

Love my new whip! Paul was a true pro and did his job well 😎 working with someone out of state was new for me and I was a little nervous. Paul never showed his loss of patience with me and the car was better than I ever could have expected.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you! We’re thrilled to hear that Paul made your out-of-state Audi purchase smooth and enjoyable. It’s great to know the car exceeded your expectations and that Paul’s professionalism stood out. Welcome to the eCarOne family—enjoy your new whip!

Ken was great!

Ken was great! Already knew what we wanted and had everything ready for when got there.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Terese! We’re glad to hear Ken had everything ready and made your experience smooth and hassle-free. We appreciate your kind words and welcome you to the eCarOne family!

I had a great experience purchasing my Tesla from this

I had a great experience purchasing my Tesla from this dealership. Tanner Nguyen did a fantastic job helping me through the process. The entire team was professional and efficient, making everything smooth and enjoyable. It’s a busy dealership, and there’s a reason for that! Definitely recommend them if you’re in the market for a new vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the fantastic review! We’re thrilled Tanner, Adam, Rosa, and Michael provided a smooth and professional experience during your Tesla purchase. It means a lot to hear you’d recommend eCarOne, and we’re proud to have earned your trust. Welcome to the eCarOne family!

Great place to buy and trade cars.

Great place to buy and trade cars. Elias and Robert are the best. This is my 4th vehicle. Good people to work with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Simon! We truly appreciate your continued trust—four vehicles and counting! Elias and Robert will be thrilled to hear your kind words. It’s always a pleasure working with you. Welcome back to the eCarOne family!

Tanner was great to work with.

Tanner was great to work with. He explained everything to us and was very transparent. No pressure either.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for the 5-star review! We're glad Tanner provided a transparent, pressure-free experience while helping you with your BMW purchase. Enjoy the new ride, and welcome to the eCarOne family!

Great guys easy to work with.

Great guys easy to work with. Highly recommend them for your next used car purchase!

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  • Overall experience 5.0
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Dealer response

Thank you for the 5-star review! We're glad Bryan and the team made your Tesla purchase easy and enjoyable. We appreciate the recommendation—welcome to the eCarOne family!

Seamless transaction.

Seamless transaction. Johnny and his team did a fantastic job of keeping me in the loop during the entire transaction. Love my X5 M50i. Will definitely buy from them again.

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  • Overall experience 5.0
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Dealer response

Thank you for the awesome review! We're thrilled to hear Johnny and the team made your BMW X5 M50i purchase seamless and kept you well-informed throughout. Enjoy the drive, and welcome to the eCarOne family—we look forward to helping you again!

It was an incredible experience.

It was an incredible experience. Service was excellent and Ken was such a knowledgeable professional!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, Tony! We’re thrilled to hear your experience was incredible and that Vinh, Kim, and Ken delivered excellent service. Ken’s knowledge and professionalism truly make a difference, and we’re glad it stood out. Enjoy your new Genesis, and welcome to the eCarOne family!