Reviews
This is our second time purchasing from eCarOne, and once
This is our second time purchasing from eCarOne, and once again, the experience was outstanding! We recently bought my mom a BMW 540i, and previously purchased an X5 here as well. From start to finish, the process was smooth, transparent, and stress-free. A huge thank you to Paul, Adam, and the entire team for their professionalism, attention to detail, and genuine care for their customers. We truly appreciate the excellent service and will absolutely be back for our next vehicle purchase! Highly recommend eCarOne to anyone looking for a quality car and top-notch buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul is a very good advisor!
Paul is a very good advisor!! He is cool and composed!! He helped us to choose the right vehicle for our needs. We felt happy working with him we Highly recommend him. Ash Osman is the best Finance manger I met in Auto industry. He is a great asset to any company and EcarOne is lucky to have him. Ash worked with us on our vehicle finance deligently and friendly and made us feel comfortable with the deal. He explained each and every option available patiently to us and created confidence on our investment. For my next vehicle, I will go to EcarOne because of Ash.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul was fantastic to work with!
Paul was fantastic to work with! He and the entire team at ECar One made the process smooth and stress-free, which made it an easy choice to buy my second vehicle from them. Huge thanks to Paul and everyone at ECar One!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kim was great and waisted no time to get me in my new car
Kim was great and waisted no time to get me in my new car and out the door! The finance team was great as well! I will definitely be back to purchase my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jake, thank you for the 5-star review and for choosing eCarOne for your Silverado EV purchase! We’re glad to hear Kim made the process quick and seamless, and that our finance team delivered a great experience as well. We look forward to welcoming you back for your next vehicle. Welcome to the eCarOne family!
Awesome team!
Awesome team! Look here for FSD Teslas! Somehow they are able to find ones with FSD included often! Great service and communication! Kim is the best!
Loved the car bought it as soon as I saw it.
Loved the car bought it as soon as I saw it. But dealing with this dealership was very dissapointing. I bought an EV and was told it is charged and I said please charge full I will wait. But after leaving from there realized it was only 35% charged. Plus then saw washer fluid was low . Tried to contact them but since they sold the car they took their own time to respond back. Plus came home to realize that the charger they gave me was not working. More frustration , could not drive the car till next day as had to wait to call electrician and install new socket for a higher voltage charger. Not happy with the experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shalini, thank you again for taking the time to speak with me over the phone and for sharing your honest feedback. I want to reiterate how sorry I am that your experience fell short of the standards we strive for at eCarOne. As we discussed, we clearly dropped the ball on a few important details, from the charge level of your BMW i5 M60 to the delayed follow-up and the charger issue. That is not how we want any customer to feel after taking delivery, and I completely understand your frustration. On a brighter note, I am glad to hear that you are loving the i5 M60. It is an exceptional EV and a personal favorite of mine. While we cannot undo the initial frustration, please know that your experience has led to internal conversations and process improvements on our end, especially around EV deliveries and charger readiness. We appreciate your business and your patience, and I hope your new BMW brings you plenty of enjoyment moving forward. Michael Rhima General Manager eCarOne
Thank you for your response and your call in the morning. I appreciate it. I love the car and now really enjoying it. Thank you for going the extra step of sending me a new charger and listening to my experience. I believe this has changed my view and I know sometimes things like this can frustrate a client but they were now taken care of very professionally. I will surely recommend Ecar One to family and friends, as I am leaving with a smile , fully satisfied and an awesome car.
This was my fourth purchase from ECarOne, and once again,
This was my fourth purchase from ECarOne, and once again, they exceeded my expectations. The level of service and the quality of vehicles they offer continue to impress me. I had already identified the vehicle I wanted, and I was able to complete the entire transaction remotely with ease. Vinh was outstanding—responsive, thorough, and attentive to every detail throughout the process. Financing was seamless as always—huge thanks to Elias for making it such a smooth and stress-free experience. ECarOne continues to set the bar high. I wouldn’t hesitate to purchase from them again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg, thank you for your continued trust and loyalty since your first purchase with us in 2016. Four vehicles later, we are honored to still be your go-to dealership. We are thrilled to hear that your Tesla Model X purchase was smooth and that Vinh and Elias provided the outstanding service you have come to expect. Your feedback means a great deal to our team and continues to inspire us to deliver at the highest level. Enjoy your new Tesla and thank you for being a valued part of the eCarOne family.
Great experience, in and out under an hour.
Great experience, in and out under an hour. Very good customer service, atmosphere and professionalism
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review and for choosing eCarOne for your BMW purchase. We are glad to hear Tanner provided a smooth and professional experience and that you were in and out in under an hour. We appreciate your kind words and hope you enjoy your new BMW. Welcome to the eCarOne family!
This is our 4th car from this dealership.
This is our 4th car from this dealership. We had a fantastic experience. our highlight is smooth pleasant experience with the entire sales team. Dealearshipoffered a fair price with no hidden fees or surprises.our sales associate Paul is our biggestgift.We know him for past 15 years.He is very professional incredibly helpful and patient throughout the entire process without any pressure We felt they truely cared about our satisfaction. We highly recommend Paul and this great dealership. very trustworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jacob, thank you for your continued trust and loyalty. Four vehicles over 15 years is an incredible testament, and we are truly grateful. We are thrilled to hear that Paul delivered another smooth and professional experience. He is a valued part of our team, and it means a lot to know he continues to make a lasting impression. We appreciate your kind words and recommendation, and we are proud to have earned your trust. Enjoy your new BMW and welcome back to the eCarOne family!
Paul at eCarOne made the car buying experience painless
Paul at eCarOne made the car buying experience painless and hassle free, would recommend him and the folks at the dealership to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jeff! We’re glad to hear Paul made your car buying experience painless and hassle-free. We truly appreciate your recommendation and are excited to welcome you to the eCarOne family!