Reviews
Great shopping experience.
Great shopping experience. Friendly service and they allowed us to test drive several cars by ourselves and absolutely no pressure to buy. Pricing was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Paul! We’re so glad to hear that Trevor and the team provided a friendly, pressure-free BMW shopping experience. We’re thrilled you enjoyed the solo test drives and found the pricing to be outstanding. We appreciate your kind words and your business. Welcome to the eCarOne family!
My interaction with eCarOne was outstanding.
My interaction with eCarOne was outstanding. The entire staff is very professional and accommodating. The was absolutely no high pressure and all pricing and options were very transparent. I highly recommend dealing with eCarOne of Plano. My wife and I enjoyed the process and are thrilled with our new luxury vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mike! We're thrilled to hear that you and your wife had an outstanding experience with Ash, Bryan, and the rest of the eCarOne team. Transparency, professionalism, and a no-pressure approach are what we pride ourselves on, and we're so glad that came through. Enjoy your new Genesis, and welcome to the eCarOne family!
Out of state buyer and they worked well with me and my
Out of state buyer and they worked well with me and my finance company. Would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad to hear Dau made your out-of-state BMW purchase smooth and easy, and that the coordination with your finance company went well. We truly appreciate your recommendation. Welcome to the eCarOne family!
Very good customer service start to finish.
Very good customer service start to finish. Paul,Rose,Ash The best pre owned car dealer around for luxury / sport. Excellent inventory on lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad to hear that Paul, Rosa, and Ash provided excellent service and that you were impressed with our luxury and sport inventory. We’re always striving for that fifth star, so if there’s anything we can improve on next time, we’d love to hear it. Welcome to the eCarOne family!
Pleasant, amazing, knowledgeable, helpful, patient,
Pleasant, amazing, knowledgeable, helpful, patient, awesome =Dau Nguyen! Thank you for helping me get my dream car!! Even tho im in NC from our initial contact you made this entire process absolutely smooth and seamless!! I have already told several people if they are looking for a vehicle no matter if its in TX to definitely check out eCarOne website and ask for DAU! Thank you!!! This has been the best car buying experience EVER!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the incredible review! We’re thrilled to hear that Dau and Ash made your out-of-state BMW purchase such a smooth and memorable experience. It means a lot to us that you’re already sharing your experience with others—referrals are the highest compliment we can receive. We’re honored to have helped you find your dream car. Welcome to the eCarOne family!
Paul was great.
Paul was great. He knew his cars inside and out. I look forward to getting another car from him in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service very knowledgeable took great care of me ,
Great service very knowledgeable took great care of me , I am the biggest dealer septic but these guys were straight and made the process very seamless . Highly recommend. Not to mention the car was well serviced before they delivered it to me . Highly recommend .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear that Kim and Ahmad provided you with a seamless and trustworthy experience on your Land Rover purchase at eCarOne. We understand skepticism in the car-buying process, and we’re happy they were able to earn your confidence. Enjoy your Land Rover, and we appreciate your recommendation!
It was very easy to schedule a test drive.
It was very easy to schedule a test drive. Johnny kept me updated on the car’s availability. No pressure selling. The car looks pristine after it was detailed. The entire process was simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear that Johnny made the process smooth and kept you informed every step of the way. At eCarOne, we strive to provide a hassle-free experience, and it's great to know you appreciated the no-pressure approach. Enjoy your Acura, and we appreciate your business!
Easy process, totally transparent.
Easy process, totally transparent. Advisors are very easy to work with and no haggling involved!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear that Paul, Ash, and Rosa made your Tesla purchase easy and transparent. At eCarOne, we pride ourselves on a straightforward, hassle-free process with no haggling. We appreciate your business and look forward to assisting you again in the future! Enjoy your Tesla!
I would like to express my sincere gratitude for the
I would like to express my sincere gratitude for the exceptional experience and service I received during the purchase of my Tesla Model S. Ahmed's assistance throughout the process was invaluable. His knowledge and dedication ensured a smooth and seamless transaction. I was particularly impressed by his willingness to go above and beyond to meet my needs. Thank you again for your commitment to customer satisfaction. Riad Maso
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Riad, for your thoughtful review! We’re thrilled to hear that Ahmad and Maddie provided you with an exceptional experience during your Tesla Model S purchase. At eCarOne, we strive to go above and beyond to ensure a seamless and satisfying car-buying process. Your kind words mean a lot, and we truly appreciate your trust in us. Enjoy your Tesla Model S, and we look forward to serving you again in the future!