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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Johnny T was amazing! I was looking for 2021 BMW 530I...

Johnny T was amazing! I was looking for 2021 BMW 530I and called eCarone as not many in my area in Dallas Texas. They had one and I put a deposit that was refundable and was able to go over the weekend. Johnny was excellent and had the car waiting for me as well as my trade in for my Mercedes 450 GL. I loved the price and it was lowest than what I had seen on other sites. The car was fantastic and called him back within the day to let him know I was buying it. I could not get to the dealership until the next weekend but everything went so smooth with trading in my car and getting my car. Service both with Johnny was amazing and using eCarOne. I hope they move to Dallas at some point as I will buy all my cars from them. He is excellent, loved the service, best price at hello and working with the finance group to get everything signed. I love my car and so happy I found eCarOne and will go back to Johnny T as he knew everything about my new BMW and was so responsive. Great decision with so limited cars right now and thrilled I reached out to eCarOne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I am very grateful for having Johnny Tran as my Sales...

I am very grateful for having Johnny Tran as my Sales Rep. Johnny is absolutely top notch and a true professional! Johnny’s high quality control standards, attention to detail, and customer focus approach made the purchase of my Alfa Romeo Giulia (from 1200 miles away!) a delightful and easy going experience - with the Alfa arriving in a condition just as described. Now I understand why Momentum Alfa Romeo and their Sales Team are considered the best in the Industry. Thank you, Johnny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice quality preowned cars in great condition. Website...

Nice quality preowned cars in great condition. Website has thorough photos. Easy to make the deal including financing. Stand behind their word. They did home delivery which was awesome for my situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very nonchalant dealership not trying to hassle or give...

very nonchalant dealership not trying to hassle or give you a hard time at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very professional —easy to do business! My salesman was...

Very professional —easy to do business! My salesman was very good. I hope he stays in this profession.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ash was so accommodating and wonderful! Vehicle was...

Ash was so accommodating and wonderful! Vehicle was pristine and exactly as advertised no surprises. Easiest transaction/experience ever!! Highly recommend! A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ken was fantastic! Great follow up, very responsive, and...

Ken was fantastic! Great follow up, very responsive, and wonderful to deal with. Highly recommend Ken!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I inquired about the 2018 BMW 750 I for sale. I was...

I inquired about the 2018 BMW 750 I for sale. I was ready to come to dealership to test drive the vehicle but was told that the vehicle was not available to drive because they had to replace rear brake rotors and brake pads as well as replace both rear tires. I asked to be the first to know when vehicle would be ready. After a week went by I received a call from the dealership telling me the car had been sold. Now that’s pretty pitiful!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam and eCar One were great! We went for one car and...

Adam and eCar One were great! We went for one car and ended up buying two! Adam was friendly, knowledgeable and helpful. Hey made buying a car very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From start to finish, this was the best car experience...

From start to finish, this was the best car experience I've had. Ash was very professional, attentive and answered every question promptly. I will definitely buy a car here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.